Food Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,500.00 - $62,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
work/life resources
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries around the world. Known for its commitment to service and sustainability, Aramark strives to make a positive impact on its employees, partners, communities, and the planet. The company fosters an inclusive work environment where every employee is valued and empowered to reach their full potential. With a strong focus on career development, passion, and professional growth, Aramark offers employees the opportunity to work in diverse roles within dynamic environments, supporting them throughout their career journey.

The Food Service Manager role at Aramark is a crucial management position responsible for overseeing dining operations where customers order prepared foods from a menu. This position involves developing and implementing dining solutions tailored to meet customer needs and preferences. Reporting to the Food Service Director, the Food Service Manager leads the front-of-house dining operation, typically in a cafeteria or residential dining facility setting. This role demands effective leadership skills to coach and develop team members, ensure the delivery of excellent customer service using Aramark's standard service model, and maintain high standards of safety, sanitation, and food quality.

Compensation for the Food Service Manager position ranges between $58,500 and $62,000 annually, reflecting Aramark's commitment to offering competitive salaries. As a salaried role, the Food Service Manager is expected to lead by example and contribute to the company’s financial and operational goals. The manager is tasked with driving productivity by implementing appropriate cost controls, managing profit margins, and adhering to Operational Excellence fundamentals, including meeting food and labor initiatives. This position also requires the completion and maintenance of profit and loss statements, delivering financial targets, and educating teams on how to improve operational performance through understanding key metrics.

Aramark provides a comprehensive benefits package to its eligible employees, including medical, dental, and vision coverage, as well as work-life resources. Additionally, the company offers retirement savings plans like 401(k), parental leave, disability coverage, and paid days off. Benefits may vary by location, eligibility, and legal requirements, underscoring Aramark's focus on supporting employees' well-being and work-life balance.

The Food Service Manager serves as the link between client needs and operational progress, ensuring client satisfaction and maintaining strong client relationships. This position emphasizes team engagement, safety compliance, and operational excellence. The manager is responsible for planning and leading daily team briefings and motivating the team through recognition and rewards. Physical demands include occasional lifting of up to 50 pounds and standing for extended periods, highlighting the active nature of the role.

In summary, the Food Service Manager at Aramark is a leadership role within a premier food service company dedicated to excellence in customer service, operational efficiency, and employee development. This position offers an excellent opportunity for individuals with management experience who are passionate about delivering high-quality dining experiences and fostering a collaborative, safe work environment. Aramark's commitment to diversity, inclusion, and equal opportunity makes it a welcoming place for candidates from all backgrounds to grow and succeed.

Job Requirements

  • At least 1 year of experience in food service management
  • Management experience in a dining or food service environment
  • Ability to lift, carry, push, and pull up to 50 pounds
  • Ability to stand for extended periods
  • Strong communication and leadership skills
  • Knowledge of safety and sanitation standards
  • Ability to work collaboratively within a team-oriented environment

Job Qualifications

  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to provide a unified food service experience
  • Ability to stand for extended periods of time

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P&L statements
  • Deliver client and company financial targets
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
  • Educate teams on key levers to improve margins
  • Bring value through efficient operations, appropriate cost controls, and profit management
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees
  • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Lead the front of the house of the dining operation in conjunction with the Food Service Director
  • Plan, direct, and coordinate food service activities to deliver a finished product to the customer

Job Criteria

Experience

Mid Level (3-7 years)


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