Food Service Manager

Aramark is a global leader in food services and facilities management, serving millions of guests every day across 15 countries. With a strong commitment rooted in service and a unified purpose, Aramark aims to make a positive impact on its employees, partners, communities, and the planet. As a company, Aramark values diversity, equal employment opportunity, and inclusivity, ensuring a workplace free from discrimination based on race, color, religion, national origin, age, sex, gender, disability, sexual orientation, and other protected characteristics. With a culture that emphasizes talent development, passion, and professional growth, Aramark is an ideal environment for those seeking new challenges, a sense of belonging, or a fulfilling career path.

The Food Service Manager role at Aramark is a key management position responsible for overseeing dining operations where customers order prepared foods from a menu. This role focuses on developing and implementing dining solutions that meet customer needs and preferences. The Food Service Manager leads the front-of-house operations in cafeterias or residential dining facilities, working closely with the Food Service Director to ensure the delivery of excellent food service. This position requires planning, directing, and coordinating food service activities to produce high-quality finished products for customers while maintaining operational efficiency and compliance with safety and sanitation standards.

Leadership responsibilities include using Aramark's coaching model to engage and develop team members, rewarding and recognizing employee performance, planning and leading daily team briefings, and ensuring safety and sanitation protocols are adhered to. The Food Service Manager also manages client relationships by identifying client needs and communicating operational progress effectively. Financial performance is a critical aspect of the role, with responsibilities including maintaining profit and loss statements, delivering on financial targets, understanding performance metrics, and educating teams on cost control and margin improvement.

In terms of productivity, the Food Service Manager drives efficient operations, appropriate cost controls, and profit management. They ensure the team is trained and able to implement operational excellence fundamentals, such as meeting food and labor initiatives, and supervise the team to maintain high standards of production quality and control. Compliance with safety, health, wage, and hour regulations is paramount to maintaining a safe, healthy environment for clients, customers, and employees.

This role requires strong interpersonal skills, the ability to maintain effective client and customer relationships, and a commitment to delivering excellent customer service using Aramark's standard service model. The position also demands physical abilities, including occasional lifting of up to 50 pounds and standing for extended periods. A career as a Food Service Manager at Aramark offers the opportunity to develop new skills, take on challenges, and make a meaningful impact while working in a supportive and inclusive environment dedicated to employee growth and success.