Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development

Job Description

LifeWorks Restaurant Group, an independently operated division of Aramark, specializes in creating custom dining solutions that enhance client amenities beyond traditional expectations. As a leader in the hospitality and food service industry, LifeWorks Restaurant Group is committed to designing experiential dining that feeds company culture and fosters unique sensory experiences. Their approach involves working closely with clients from the earliest stages of a relationship, ensuring transparency in space design, delivery, and marketing of a tailored, branded product. These attributes highlight the company as a forward-thinking and dynamic player in the restaurant and food service management sector.

The Food Service Manager role at LifeWorks Restaurant Group is a key management position responsible for overseeing dining operations where customers enjoy freshly prepared menu items. This role demands not only operational expertise but also leadership capabilities to manage a team effectively and maintain high standards in food quality and service. The manager is charged with developing and implementing dining strategies that meet and exceed customer tastes and expectations while ensuring the highest levels of safety, sanitation, and financial stewardship.

The Food Service Manager works closely with both front of house staff and senior leadership to foster a cohesive dining environment. Utilizing Aramark's coaching model, they cultivate team growth and performance through active engagement and recognition. The role involves meticulous planning and execution, from leading daily team briefings to supervising production and controlling costs that impact profit margins. Financial management is an integral part of the position, including maintaining profit and loss statements, achieving financial targets, and using data-driven insights to optimize operations.

Additionally, this position requires a focus on compliance with health, safety, wage and hour laws, and maintaining a safe environment for employees, clients, and customers. The manager also serves as a key liaison with clients to identify needs, communicate progress, and ensure service delivery aligns with expectations. Through leadership and operational excellence, the Food Service Manager ensures that the dining experience is seamless and aligned with LifeWorks’ promise of delivering truly unique dining experiences.

This full-time position offers an excellent opportunity for individuals passionate about food service management and leadership within an innovative, client-focused company. Candidates should be prepared to contribute to an evolving business environment where flexibility, skill development, and commitment to excellence are highly valued. LifeWorks Restaurant Group, through its affiliation with Aramark, provides a supportive platform for career growth and the chance to be part of a team dedicated to quality and forward-thinking solutions in the hospitality industry.

Job Requirements

  • At least 1 year of work experience
  • At least 1 year of management experience
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal and communication skills
  • Ability to work collaboratively with clients and team members
  • Ability to maintain customer service standards
  • Ability to lift and carry up to 50 lb occasionally
  • Ability to stand for long periods

Job Qualifications

  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P&L statements
  • Deliver client and company financial targets
  • Adopt all Aramark processes and systems
  • understand performance metrics, data, order and inventory trends
  • educate teams on key levers to improve margins
  • Bring value through efficient operations, appropriate cost controls, and profit management
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees
  • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
  • Plan, direct, and coordinate food service activities to deliver finished products to customers

Job Criteria

Experience

Mid Level (3-7 years)


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