Food Service Manager

Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. Rooted in service and united by a clear and powerful mission, Aramark is dedicated to delivering exceptional experiences for its partners, communities, and the planet. The company focuses on creating an inclusive work environment where every employee enjoys equal opportunity and is empowered to reach their full potential. Aramark's commitment to diversity, equity, and inclusion ensures that it does not discriminate based on race, color, religion, national origin, age, sex, gender identity, sexual orientation, disability, or any other protected characteristic under the law.

About the Role: The Food Service Manager position at Aramark is a critical management role responsible for overseeing dining operations to meet and exceed customer expectations. This role involves developing and implementing dining solutions tailored to the specific tastes and needs of customers, ensuring seamless food service delivery within cafeteria or residential dining facilities. The Food Service Manager leads a team to ensure safety and sanitation standards are rigorously maintained while cultivating a positive and productive work environment.

Key responsibilities include engaging and developing team members using Aramark's coaching model, recognizing employees for their contributions, and leading daily team briefings that align with operational goals and client expectations. The manager is also accountable for managing client relationships by identifying client needs, communicating operational progress, and ensuring financial performance targets are met through diligent management of profit and loss statements and cost controls. Those in this role are expected to use Aramark's processes and systems to monitor performance metrics, order and inventory trends, and teach the team how to leverage these insights to improve margins and efficiency.

Operational excellence is a key focus area, with an emphasis on meeting food and labor initiatives and assuring that the entire team is well-trained and capable of producing quality output. Supervisory duties extend over production, quality, and control to optimize productivity and financial results. The Food Service Manager also ensures strict compliance with all applicable policies, including safety, health, and wage regulations, creating a safe environment for clients, customers, and employees alike.

Additional responsibilities include leading the front of the house of the dining operation in collaboration with the Food Service Director, overseeing all food service activities to deliver a cohesive and satisfying dining experience. Aramark encourages adaptability and a willingness to take on evolving duties to keep pace with commitments. This position requires occasional physical activity such as lifting up to 50 pounds and standing for extended periods.

Aramark values strong interpersonal skills and the ability to maintain effective relationships with clients, customers, and other departments to foster a unified food service experience. A bachelor’s degree or equivalent experience is preferred, along with at least one year of management experience in food service. This role offers an opportunity to contribute to a global company dedicated to operational excellence, customer satisfaction, and employee development, making a positive impact every day.