Food Service Manager

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Established as a trusted partner to various industries including education, healthcare, business, and sports & entertainment, Aramark consistently delivers innovative and quality service solutions. With a strong commitment to sustainability, diversity, and employee development, the company aims to create positive impacts not only for its customers but also for the communities and environments it operates in. Rooted in service and united by a purpose, Aramark's mission is to do great things for their partners, clients, and the planet while fostering a culture of equal employment opportunity and inclusivity.

The Food Service Manager role at Aramark is a pivotal management position responsible for overseeing dining operations where customers order prepared foods from a menu. This role involves developing and implementing strategic dining solutions that meet diverse customer needs and preferences. As a Food Service Manager, you will lead and develop a team using Aramark's coaching model to ensure high performance and engagement. Your leadership responsibilities include rewarding and recognizing employees, conducting daily team briefings, and maintaining safety and sanitation standards in all operations.

In addition to team leadership, the role requires managing client relationships by identifying client needs and communicating operational progress effectively. You will also be accountable for financial performance by ensuring completion and maintenance of profit and loss (P&L) statements, delivering on client and company financial targets, and educating teams on key performance metrics to improve operational margins. Productivity management is critical in this role, including cost control, profit management, and meeting food and labor initiatives under the Operational Excellence fundamentals.

Compliance with all applicable policies, rules, and regulations is essential to maintaining a safe and healthy environment for clients, customers, and employees. As a Food Service Manager, you will also lead front-of-house dining operations, including cafeterias or residential dining facilities, in partnership with the Food Service Director. Planning, directing, and coordinating food service activities to deliver an exceptional finished product to customers is a fundamental part of the job.

Working at Aramark means committing to professional growth and development, embracing challenges, and striving for excellence. The company supports its employees through a dynamic work environment where roles and responsibilities may evolve to meet operational demands and continuously improve service delivery. This position demands strong interpersonal skills, the ability to maintain effective client and customer rapport, and a dedication to quality customer service using Aramark’s standard service model. Physical requirements include the capacity to occasionally lift up to 50 pounds and stand for extended periods.

Aramark offers a supportive platform for individuals seeking a rewarding career in food service management and encourages applicants who are passionate about leadership, customer service, and operational excellence to apply.