Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Training and development programs
Leadership development
Career advancement workshops
Online learning platforms
Job Description
Aramark is a globally recognized leader in food service, facilities, and uniform services, dedicated to delivering exceptional experiences to clients and customers across various industries. Known for its commitment to promoting collective welfare, Aramark prides itself on treating every team member, partner, and community with equality and respect. The company maintains a strict non-discrimination policy protecting individuals based on legally protected characteristics, such as race, age, gender, disability, or military status. With a broad portfolio of services and an emphasis on innovation, Aramark continues to be a trusted partner for many sectors including education, healthcare, business, and sports and entertainment.
The role of Food Service Lead at Aramark is a pivotal management position focused on developing and implementing dining solutions that meet customer needs and preferences. This position involves overseeing dining operations where customers order prepared foods from a menu, ensuring that the service delivered meets or exceeds client expectations. The Food Service Lead acts as a team leader, coach, and operational manager who uses Aramark's coaching methodology to engage and empower team members, helping them reach their full potential while fostering a positive work environment. This role is instrumental in maintaining high standards of safety and sanitation, managing financial performance, and ensuring operational excellence through food and labor management initiatives.
A key responsibility of the Food Service Lead includes organizing and facilitating daily team meetings to communicate objectives and maintain alignment with company goals. The role demands strong interpersonal skills to build and sustain effective relationships with clients, customers, and colleagues, ensuring a seamless food service experience across departments. Financial stewardship is a critical component where the lead is tasked with securing income and expense reports, achieving financial targets, and reporting progress transparently to clients. The Food Service Lead is also responsible for ensuring that all team members are well-trained, capable, and compliant with safety and quality standards.
The role requires an individual capable of handling physical demands such as lifting and standing for extended periods, underscoring the hands-on nature of the job. Candidates seeking this position should possess at least one year of experience in a management role and preferably hold a bachelor’s degree or equivalent experience. Aramark supports career growth through comprehensive training programs, leadership development, and skills enhancement workshops. The position provides an opportunity for individuals passionate about food service management to lead a dynamic team in a fast-paced environment that values diversity, equality, and employee development.
The role of Food Service Lead at Aramark is a pivotal management position focused on developing and implementing dining solutions that meet customer needs and preferences. This position involves overseeing dining operations where customers order prepared foods from a menu, ensuring that the service delivered meets or exceeds client expectations. The Food Service Lead acts as a team leader, coach, and operational manager who uses Aramark's coaching methodology to engage and empower team members, helping them reach their full potential while fostering a positive work environment. This role is instrumental in maintaining high standards of safety and sanitation, managing financial performance, and ensuring operational excellence through food and labor management initiatives.
A key responsibility of the Food Service Lead includes organizing and facilitating daily team meetings to communicate objectives and maintain alignment with company goals. The role demands strong interpersonal skills to build and sustain effective relationships with clients, customers, and colleagues, ensuring a seamless food service experience across departments. Financial stewardship is a critical component where the lead is tasked with securing income and expense reports, achieving financial targets, and reporting progress transparently to clients. The Food Service Lead is also responsible for ensuring that all team members are well-trained, capable, and compliant with safety and quality standards.
The role requires an individual capable of handling physical demands such as lifting and standing for extended periods, underscoring the hands-on nature of the job. Candidates seeking this position should possess at least one year of experience in a management role and preferably hold a bachelor’s degree or equivalent experience. Aramark supports career growth through comprehensive training programs, leadership development, and skills enhancement workshops. The position provides an opportunity for individuals passionate about food service management to lead a dynamic team in a fast-paced environment that values diversity, equality, and employee development.
Job Requirements
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to ensure a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Qualifications
- At least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain effective working relationships with other departments to ensure a unified food service experience for all customers
- Ability to handle physical demands such as lifting up to 50 lb and standing for extended periods
Job Duties
- Leverage Aramark's coaching methodology to actively engage and empower team members in reaching their full potential
- Show appreciation and incentivize the hard work and dedication of employees
- Make certain that individual and team achievements align with predetermined objectives and client expectations
- Organize and facilitate team meetings each day
- Maintain established standards for safety and sanitation across all client interaction processes
- Determine the needs of clients and effectively communicate operational progress related to financial performance
- Secure development and sustainability of income and expense reports
- Achieve the financial objectives outlined by clients and the company
- Adhere to Operational Excellence principles by implementing and overseeing initiatives concerning food and labor management
- Ensure all team members are well-trained and capable of executing their responsibilities
- Manage a team responsible for overseeing production processes, ensuring quality standards and maintaining compliance
- Uphold a protected and health-conscious space for clients, customers, and employees
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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