
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $23.13
Work Schedule
Flexible
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits including Critical Illness Insurance
accident insurance
Hospital Indemnity insurance
legal services
Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Western Washington University is a prestigious higher education institution located in Bellingham, Washington. Renowned for its commitment to academic excellence and community engagement, the university offers a diverse and vibrant campus life to students, faculty, and staff. As part of its dedication to providing an exceptional experience, Western Washington University partners with Compass Group, a global leader in foodservice management, to operate its campus dining services. Compass Group is known for delivering high-quality food service solutions and fostering an inclusive and supportive work environment for its employees.
The Food Service Lead 1 position at Western Washington University is a full-time role that plays a crucial part in ensuring an outstanding dining experience for students, staff, and visitors. This role entails coordinating activities among food service employees, overseeing meal preparation and service, and maintaining high standards of sanitation, safety, and food quality. The position is based at the university's campus located at 147 Highland Drive in Bellingham, WA, with the schedule involving full-time hours and varying shifts, which will be discussed in detail during the interview process. Applicants must have at least one year of experience in a supervisory position to qualify for this role.
In this position, the Food Service Lead 1 will take a leadership role in managing day-to-day foodservice operations. Duties include menu planning, supervising food preparation and service, responding promptly to customer complaints, training and assigning tasks to employees, and ensuring efficient work flow. The role also involves handling cash according to established procedures and maintaining detailed records of inventory, payroll, and other operational metrics. The successful candidate will be responsible for enforcing company and government regulations regarding sanitation and safety, overseeing cleaning schedules, and supporting staff development and orientation.
Western Washington University and Compass Group value their associates by providing competitive wages and comprehensive benefits designed to support employees both personally and professionally. The fixed pay rate for this role is $23.13 per hour. Employees have access to valuable benefits such as retirement plans, health and wellness programs, various insurance options including medical, dental, and vision, as well as tools for financial and personal growth. The company also offers unique perks like Instapay through the One @ Work app, identity theft protection, and a discount marketplace.
The university's dining services team is dedicated to fostering an inclusive culture where diversity is respected and valued. Compass Group is an equal opportunity employer committed to fairness, non-discrimination, and providing reasonable accommodations to qualified candidates. This role may require background screening and adherence to a drug-free workplace policy. Employment terms acknowledge that during academic breaks, work may be reduced or temporarily paused.
Joining the campus team as Food Service Lead 1 offers an opportunity to make a meaningful difference in a vibrant educational setting while developing valuable leadership skills in the foodservice industry. The role encourages innovation, teamwork, and continuous learning to enhance the dining experience at Western Washington University.
The Food Service Lead 1 position at Western Washington University is a full-time role that plays a crucial part in ensuring an outstanding dining experience for students, staff, and visitors. This role entails coordinating activities among food service employees, overseeing meal preparation and service, and maintaining high standards of sanitation, safety, and food quality. The position is based at the university's campus located at 147 Highland Drive in Bellingham, WA, with the schedule involving full-time hours and varying shifts, which will be discussed in detail during the interview process. Applicants must have at least one year of experience in a supervisory position to qualify for this role.
In this position, the Food Service Lead 1 will take a leadership role in managing day-to-day foodservice operations. Duties include menu planning, supervising food preparation and service, responding promptly to customer complaints, training and assigning tasks to employees, and ensuring efficient work flow. The role also involves handling cash according to established procedures and maintaining detailed records of inventory, payroll, and other operational metrics. The successful candidate will be responsible for enforcing company and government regulations regarding sanitation and safety, overseeing cleaning schedules, and supporting staff development and orientation.
Western Washington University and Compass Group value their associates by providing competitive wages and comprehensive benefits designed to support employees both personally and professionally. The fixed pay rate for this role is $23.13 per hour. Employees have access to valuable benefits such as retirement plans, health and wellness programs, various insurance options including medical, dental, and vision, as well as tools for financial and personal growth. The company also offers unique perks like Instapay through the One @ Work app, identity theft protection, and a discount marketplace.
The university's dining services team is dedicated to fostering an inclusive culture where diversity is respected and valued. Compass Group is an equal opportunity employer committed to fairness, non-discrimination, and providing reasonable accommodations to qualified candidates. This role may require background screening and adherence to a drug-free workplace policy. Employment terms acknowledge that during academic breaks, work may be reduced or temporarily paused.
Joining the campus team as Food Service Lead 1 offers an opportunity to make a meaningful difference in a vibrant educational setting while developing valuable leadership skills in the foodservice industry. The role encourages innovation, teamwork, and continuous learning to enhance the dining experience at Western Washington University.
Job Requirements
- high school diploma or equivalent
- one year in supervisory position
- ability to work varied shifts
- basic math skills for cash handling
- ability to respond to customer complaints
- capacity to train employees
- familiarity with food service safety standards
- must be able to work on site at Western Washington University
Job Qualifications
- one year in supervisory position
- experience in food service operations
- knowledge of sanitation and safety regulations
- ability to train and lead staff
- strong customer service skills
- effective communication skills
- ability to manage inventory and cash handling procedures
Job Duties
- provides quality customer service by providing one-on-one attention to detail
- oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control
- helps plan menus
- ensures timely, efficient meal service
- supervises serving of meals
- responds to customer complaints in person at the time of the complaint and via email for electronic complaints
- trains employees
- assigns and coordinates work of employees to promote efficiency and excellence in food and service
- determines work procedures, prepares work schedules and expedites work flow
- uses proper systems for completion of required daily, weekly, monthly reports such as inventory-cash reports-production records, payroll and time-keeping
- responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds)
- orders food and other necessary supplies from approved sources or purveyors
- directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations
- develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment
- issues written and oral instructions
- helps select and orient employees
- oversees staff training in areas of responsibility
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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