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FOOD SERVICE LEAD 1

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $23.13
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Work Schedule

Flexible
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits including Critical Illness Insurance
accident insurance
Hospital Indemnity insurance
legal services
Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Western Washington University is a prestigious higher education institution located in Bellingham, Washington. Renowned for its commitment to academic excellence and community engagement, the university offers a diverse and vibrant campus life to students, faculty, and staff. As part of its dedication to providing an exceptional experience, Western Washington University partners with Compass Group, a global leader in foodservice management, to operate its campus dining services. Compass Group is known for delivering high-quality food service solutions and fostering an inclusive and supportive work environment for its employees.

The Food Service Lead 1 position at Western Washington University is a f... Show More

Job Requirements

  • high school diploma or equivalent
  • one year in supervisory position
  • ability to work varied shifts
  • basic math skills for cash handling
  • ability to respond to customer complaints
  • capacity to train employees
  • familiarity with food service safety standards
  • must be able to work on site at Western Washington University

Job Qualifications

  • one year in supervisory position
  • experience in food service operations
  • knowledge of sanitation and safety regulations
  • ability to train and lead staff
  • strong customer service skills
  • effective communication skills
  • ability to manage inventory and cash handling procedures

Job Duties

  • provides quality customer service by providing one-on-one attention to detail
  • oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control
  • helps plan menus
  • ensures timely, efficient meal service
  • supervises serving of meals
  • responds to customer complaints in person at the time of the complaint and via email for electronic complaints
  • trains employees
  • assigns and coordinates work of employees to promote efficiency and excellence in food and service
  • determines work procedures, prepares work schedules and expedites work flow
  • uses proper systems for completion of required daily, weekly, monthly reports such as inventory-cash reports-production records, payroll and time-keeping
  • responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds)
  • orders food and other necessary supplies from approved sources or purveyors
  • directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations
  • develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment
  • issues written and oral instructions
  • helps select and orient employees
  • oversees staff training in areas of responsibility
  • performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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