Food Service Director - Residential

Aramark is a global leader in food service, facilities, and uniform services, serving millions of guests every day across 15 countries. Known for its commitment to quality and service excellence, Aramark partners with a variety of clients ranging from universities and hospitals to sports venues and businesses to deliver customized dining and facility solutions. The company places a strong emphasis on developing its employees' talents, fostering a sense of belonging, and driving professional growth. This inclusive employer is dedicated to equal opportunity and diversity in the workplace, ensuring a supportive environment for all team members regardless of background. Aramark's mission centers on service, community, and sustainability, aiming to make a positive difference for employees, partners, customers, and the planet.

The Food Service Director - Residential Dining is a pivotal management role within Aramark that focuses on developing and implementing dining solutions tailored to meet customer preferences and client objectives. This position is responsible for overseeing the full scope of dining operations in residential or cafeteria-style settings where guests order prepared foods. The director leads and mentors a team to maximize performance, providing coaching and career development while fostering engagement and employee recognition. They ensure that the food services follow established operational frameworks, safety, and sanitation standards.

A key part of this role involves building strong client relationships by identifying customer needs and communicating operational progress efficiently. The director manages financial performance indicators such as budgeting, cost controls related to food, beverage, and labor, and maintaining profit and loss statements. Adopting Aramark's operational processes, the director works to meet food and labor targets while maintaining compliance with company standards and government regulations.

Operational productivity is enhanced through the implementation of Aramark's agenda for labor and food initiatives, ensuring an efficient and value-driven dining experience. The director also supervises all elements of food production and service quality, including ordering, receiving, storage, menu planning, and staff training. They play a vital role in recruiting and retaining top talent, managing inventories, and maintaining compliance with sanitation and safety requirements.

The role requires occasional physical effort, such as lifting items up to 50 pounds and standing for prolonged periods, emphasizing the hands-on nature of the position. The ideal candidate possesses experience in food service management, a bachelor’s degree or equivalent experience, strong communication skills, and the ability to build and sustain effective client and employee relationships. The Food Service Director is also involved in sustainability initiatives aligned with client missions, contributing to Aramark's broader goals of environmental stewardship.

This full-time management position offers the opportunity to shape an exceptional dining experience while advancing a rewarding career with Aramark. The company supports employees through continuous learning opportunities and a culture that values diversity and inclusion, making it an excellent place for candidates passionate about leadership in the food service industry.