Food Service Director - Lilly South Commons Cafe

Aramark is a global leader in food services and facilities management, proudly serving millions of guests every day in 15 countries around the world. Rooted in service and united by a strong sense of purpose, Aramark is dedicated to doing great things for its employees, partners, communities, and the planet. The company prides itself on fostering an inclusive and diverse work environment where all employees can thrive regardless of their race, color, religion, national origin, age, sex, gender, disability, sexual orientation, or other protected characteristics. Aramark believes in providing equal employment opportunities and encourages a workplace where everyone can participate fully in their professional growth and development.

The organization’s mission focuses on service, sustainability, and community impact, making Aramark more than just a food service provider. Whether it is through food management, facilities solutions, or hospitality services, Aramark strives to create exceptional experiences for clients and customers by combining innovative solutions with operational excellence.

The Food Service Director role at Aramark is a pivotal management position that involves overseeing dining operations to develop and execute tailored dining solutions that meet customer needs and preferences. This leadership role requires managing the day-to-day operations of dining services where customers order prepared foods from diverse menus crafted by chefs to cater to a variety of tastes and dietary requirements. The position demands a balance of operational management, financial oversight, team leadership, and client relationship management to ensure consistent, high-quality food service experiences that align with Aramark’s standards and client expectations.

In this role, the Food Service Director will lead and mentor a dedicated team, fostering a culture of continuous improvement and excellence. Responsibilities include recruiting and hiring staff, training and coaching team members, managing performance, and creating a safe and sanitary environment adhering to all health and safety regulations. The Food Service Director will also oversee financial performance by building revenue, managing budgets, controlling costs related to food, beverage, and labor, and ensuring profitability through effective resource management.

Moreover, the position requires implementing operational plans aligned with Aramark’s Executional Framework and agenda, ensuring compliance with Operational Excellence fundamentals around food quality and labor productivity. The Food Service Director will coordinate with client management to understand needs and communicate operational progress, participate in sales processes, and seek opportunities to introduce innovative products and services to enhance client satisfaction and retention.

The role also includes responsibility for front-of-the-house management within dining operations such as cafeterias or residential dining facilities, and the development of food service plans that support the clients’ missions and include sustainable practices. This comprehensive role is vital to Aramark’s commitment to delivering outstanding dining experiences while supporting operational efficiency and business growth.

Aramark offers a dynamic and supportive work environment where developing new skills and adapting to changing job duties are encouraged to make a meaningful impact for both employees and customers. Those who join Aramark can expect a rewarding career path with opportunities for professional growth, continuous learning, and contribution to an internationally recognized leader in hospitality and food services.