Food Service Director

Aramark is a global leader in food and facilities management, proudly serving millions of guests across 15 countries every day. The company is deeply rooted in service and united by a strong purpose to make a positive impact on its employees, partners, communities, and the planet. Aramark fosters a work environment where equal employment opportunity is a priority, ensuring that every employee can participate fully and freely without discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or any other legally protected characteristics. This commitment to inclusivity and respect allows Aramark to be a place where talents are nurtured, passions are fueled, and professional growth is empowered.

As a premier food and facilities management company, Aramark offers career opportunities that challenge individuals, provide a sense of belonging, and create a great place to work. Employees are encouraged to reach their full potential through roles that build skills and enable a meaningful contribution to the company’s mission. The Food Service Director role at Aramark is a key management position critical to developing and executing dining solutions that must meet and exceed customer expectations for taste and quality in a professional dining environment. This position involves managing dining operations where customers order prepared foods from menus, ensuring a seamless experience from food preparation to service.

The Food Service Director is responsible for leading, mentoring, and engaging teams to maximize their performance and contributions. This includes recruiting, assessing, training, coaching, and managing employee performance to foster a positive workplace culture. Leaders in this role ensure that food service operations link closely with Aramark’s Executional Framework for consistency and excellence. They actively coach employees by setting clear expectations and guiding them through practical execution, rewarding and recognizing achievements along the way. Ensuring compliance with safety and sanitation standards in all operational areas is another critical responsibility.

In addition to leadership, the Food Service Director must maintain strong client relationships by identifying customer needs and communicating operational progress effectively. Financial oversight forms a significant part of the role, where the director adopts Aramark’s processes and systems to manage budgets, control costs related to food, beverage, and labor, and maintain profitability through profit and loss statements. Achieving targeted food and labor costs while managing resources effectively for quality and budget adherence is essential.

Operational productivity is enhanced by implementing Aramark’s agenda for food and labor initiatives, maintaining compliance with operational excellence fundamentals, and going beyond standard practices to improve food production, distribution, and service. A safe and healthy environment for all clients, customers, and employees is a top priority, along with strict compliance with safety, health, wage, and hour regulations.

The Food Service Director also oversees ordering, receiving, storing, and preparing food products, ensuring menu planning is innovative and aligned with client goals. The role includes managing forecasts, inventories, and accounting functions while ensuring all sanitation and safety requirements are met. Collaboration with client management and other departments is vital to maintaining effective relationships and a unified customer experience. The position may also involve participation in sales and contract negotiations and exploring new products or services to support sales growth and client retention.

Overall, this role calls for a dynamic leader who is committed to quality food service, operational efficiency, and sustainable practices. Food Service Directors at Aramark contribute to the company's mission by delivering superior service and leadership that benefits employees, customers, and the community as a whole. With at least 4 years of relevant experience, a bachelor’s degree or equivalent, and strong communication and organizational skills, successful candidates will play an instrumental role in continuing Aramark's legacy of excellence and innovation in food service management.