Food Service Director

Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in service and united by a shared purpose, Aramark is dedicated to doing great things for its employees, partners, communities, and the planet. The company emphasizes equal employment opportunities and values diversity, ensuring an inclusive workplace free from discrimination based on race, color, religion, gender, age, disability, sexual orientation, and other protected characteristics. Aramark believes in fostering professional growth, helping employees reach their full potential by providing opportunities that develop talents and fuel passions. With a strong commitment to sustainable practices and community engagement, Aramark continues to be an industry leader in delivering exceptional dining and facilities experiences worldwide.

The Food Service Director at Aramark is a pivotal management role responsible for developing and executing dining solutions tailored to meet customer needs and preferences. This role involves overseeing and managing dining operations where customers order prepared foods from a diverse menu, ensuring the highest standards of quality, safety, and customer satisfaction. A central focus of the Food Service Director is to lead, mentor, and engage teams through recruiting, training, coaching, and performance management, fostering a motivated workforce dedicated to operational excellence.

In this position, the Director will be accountable for financial performance by adopting Aramark's processes and systems to build revenue, manage budgets, and control costs related to food, beverage, and labor. They will ensure the accurate completion and maintenance of profit and loss (P&L) statements, achieving food and labor targets while managing resources effectively within budgetary guidelines. The role also demands full compliance with operational excellence fundamentals, including safety, sanitation, and regulatory standards, ensuring a safe, healthy environment for clients, customers, and employees.

Client relationship management is another key component, requiring the Food Service Director to identify client needs, communicate operational progress effectively, and maintain positive relations with client management at all levels. The Director will oversee production, distribution, merchandising, quality, and labor management, coordinating personnel to deliver seamless dining service. Additional responsibilities include menu planning and development, inventory management, and compliance with government and accrediting agency standards.

Furthermore, the Food Service Director will contribute to growth initiatives by participating in sales processes, contract negotiations, and implementing new products and services to support sales growth and client retention. Managing the front-of-house operations in dining facilities like cafeterias or residential dining venues, the Director will also align food service plans with the client's mission and vision, integrating sustainable practices to enhance social and environmental responsibility.

This role requires strong communication skills, the ability to maintain effective working relationships across departments, and a commitment to delivering excellent customer service using Aramark's standardized service model. Physical requirements include occasional lifting of up to 50 pounds and the ability to stand for extended periods.

Overall, the Food Service Director position at Aramark offers a dynamic career opportunity to lead a team in a fast-paced environment, implement innovative dining solutions, and make a lasting impact on customer satisfaction and business success within a global organization committed to excellence and sustainability.