Food Service Director

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Sign-On Bonus

Relocation assistance

bonus eligibility

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Job Description

Aramark Healthcare is a global leader in food and facilities management services, serving millions of guests every day in 15 countries around the world. Rooted deeply in service and united by a common purpose, Aramark strives to make a positive impact on its employees, partners, communities, and the planet. The company is committed to creating equal employment opportunities and fostering an inclusive environment where every employee can participate fully regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, or other protected characteristics. Aramark focuses on developing talents, fueling passions, and supporting professional growth to help employees reach their full potential. With a broad footprint and a diverse workforce, Aramark Healthcare takes pride in delivering high-quality services that improve the quality of life and support healthy communities.

Aramark Healthcare is currently seeking a dynamic Food Service Director to lead the dining operations at Methodist Dallas Medical Center in Dallas, TX. This is a bonus eligible position offering a $5,000 sign-on bonus and relocation assistance. In this leadership role, the Food Service Director will be responsible for driving the success of patient-focused food service solutions in a fast-paced healthcare environment. The role requires overseeing all aspects of dining services, including team leadership, operational excellence, and enhancing the overall customer and patient experience. The ideal candidate will have a passion for building strong teams, optimizing operations, and creating exceptional dining experiences that align with Aramark Healthcare’s standards.

As Food Service Director, you will lead, mentor, and engage teams through recruiting, training, and performance management to maximize their contributions. Ensuring compliance with safety and sanitation standards is a critical part of the role, as is building and maintaining strong relationships with clients, hospital stakeholders, and internal teams. The position entails managing financial performance by overseeing budgets, cost controls related to food, beverage, and labor, and ensuring P&L statements' accuracy.

Productivity and operational efficiency are key focuses, with responsibilities including implementing labor and food initiatives, directing production and food service operations, and sustaining full compliance with operational excellence fundamentals. The Food Service Director will also maintain safe and healthy environments compliant with all applicable policies and regulations. This leadership role demands a results-driven approach to managing front-of-house operations, menu planning, inventory, and staff development. Opportunities for innovation and growth are encouraged through identifying new products and services that support sales growth and client retention.

This position offers a high-impact opportunity to contribute to a leading healthcare food service organization, emphasizing excellent customer service, financial acumen, and strategic leadership. Join Aramark Healthcare and make a measurable difference in patient satisfaction and operational success while advancing your career in a supportive and mission-driven company environment.

Job Requirements

Minimum of 5 years experience as Food Service Director or similar senior leadership role
2-5 years experience in an acute care hospital setting preferred
Bachelor's degree in Hospitality Management, Nutrition, Business or related field or equivalent operational leadership experience
Proven track record of enhancing patient satisfaction through food quality and service
Strong financial management skills including budgeting and cost control
Excellent communication skills with clients and internal teams
Ability to lead large teams in fast-paced healthcare or food service settings
Commitment to excellent customer service and operational standards
Skill in building cross-functional partnerships

Job Qualifications

Minimum of 5 years experience as a Food Service Director or similar senior leadership role
2-5 years experience in an acute care hospital setting strongly preferred
Bachelor's degree in Hospitality Management, Nutrition, Business or related field or equivalent operational leadership experience
Proven track record of improving patient satisfaction scores via food quality and service execution
Strong financial acumen including budgeting, cost control and retail and catering operations oversight
Excellent communication and relationship-building skills
Demonstrated ability to lead large, complex teams in high-volume healthcare or food service environment
Commitment to delivering excellent customer service aligned with Aramark Healthcare standards
Ability to build and maintain strong cross-functional partnerships

Job Duties

Lead, mentor, engage and develop teams including recruiting, assessing, training, coaching and managing performance
Ensure food services connect to the Executional Framework
Coach employees by creating shared understanding of goals and execution
Reward and recognize employees
Ensure safety and sanitation standards
Identify client needs and communicate operational progress
Adopt Aramark processes and systems
Build revenue and manage budget including cost controls
Ensure P&L statements completion and maintenance
Achieve food and labor targets
Manage resources for quality and cost control within budget
Implement and maintain labor and food initiatives
Create value through efficient operations and profit management
Ensure compliance with Operational Excellence fundamentals
Direct operations related to production, distribution and food service
Maintain safe and healthy environment
Comply with all applicable policies, rules and regulations
Establish and maintain systems for ordering, receiving, storing, preparing and serving food-related products
Develop operational forecasts, explain variances and manage accounting functions
Coordinate and supervise personnel related to production, merchandising, quality, cost control, labor management and employee training
Recruit, hire, develop and retain frontline team members
Conduct periodic inventories
Maintain records for compliance with Aramark and regulatory standards
Interact and maintain effective client and customer relationships
Participate in sales process and contract negotiations
Identify opportunities for new products and services
Manage front-of-house dining operations including cafeteria and residential dining
Develop and implement food service plans aligned with client mission and vision