Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs
Job Description
Aramark Healthcare+ is part of Aramark, a global leader in food services and facilities management serving millions of guests every day across 15 countries. With a mission rooted in service and a commitment to making a positive impact on communities and the planet, Aramark is dedicated to fostering a workplace culture that embraces diversity, equal opportunity, and continuous professional growth. The company is well-regarded for delivering quality dining and facility solutions in multiple sectors including healthcare, education, sports, and business. With a strong focus on customer satisfaction, safety, and innovation, Aramark Healthcare+ is expanding its team to better serve its clients and their diverse dining needs.
The role of Food Service Director at Aramark Healthcare+ is a critical leadership position responsible for overseeing and managing dining operations where customers order from a menu of prepared foods. This role demands expertise in food service management, strong leadership ability, and a focus on operational excellence to meet and exceed customer expectations. The Food Service Director will lead a team responsible for providing exceptional dining experiences through effective team mentorship, operational oversight, and client relationship management.
A Food Service Director at Aramark Healthcare+ will develop and execute comprehensive dining solutions tailored to meet the varied tastes and needs of their customers. They are responsible for ensuring that safety and sanitation standards comply with regulations, controlling food, labor, and operational costs, and maintaining profitability through vigilant budget management. This role also includes recruitment, training, and development of front-line service teams to maximize performance and customer satisfaction.
Moreover, the Food Service Director plays a key role in building strong client connections by communicating operational progress and identifying customer needs to ensure continuous improvements. The position requires the ability to implement innovative food service plans that align with the client’s mission and vision, including sustainable and efficient operational practices. This management role requires experience in overseeing inventory, production, merchandising, and labor management, while complying with both company standards and government regulations.
Aramark Healthcare+ emphasizes growth, continuous learning, and adaptation. The Food Service Director will have opportunities to develop new skills, lead diverse teams, and contribute to a positive impact on clients and communities. Aramark is an equal opportunity employer, committed to fostering an inclusive environment where all employees can thrive. This is a full-time position ideal for candidates with food service leadership experience seeking to make a significant impact in healthcare dining operations and grow their career within a global organization dedicated to excellence and innovation.
The role of Food Service Director at Aramark Healthcare+ is a critical leadership position responsible for overseeing and managing dining operations where customers order from a menu of prepared foods. This role demands expertise in food service management, strong leadership ability, and a focus on operational excellence to meet and exceed customer expectations. The Food Service Director will lead a team responsible for providing exceptional dining experiences through effective team mentorship, operational oversight, and client relationship management.
A Food Service Director at Aramark Healthcare+ will develop and execute comprehensive dining solutions tailored to meet the varied tastes and needs of their customers. They are responsible for ensuring that safety and sanitation standards comply with regulations, controlling food, labor, and operational costs, and maintaining profitability through vigilant budget management. This role also includes recruitment, training, and development of front-line service teams to maximize performance and customer satisfaction.
Moreover, the Food Service Director plays a key role in building strong client connections by communicating operational progress and identifying customer needs to ensure continuous improvements. The position requires the ability to implement innovative food service plans that align with the client’s mission and vision, including sustainable and efficient operational practices. This management role requires experience in overseeing inventory, production, merchandising, and labor management, while complying with both company standards and government regulations.
Aramark Healthcare+ emphasizes growth, continuous learning, and adaptation. The Food Service Director will have opportunities to develop new skills, lead diverse teams, and contribute to a positive impact on clients and communities. Aramark is an equal opportunity employer, committed to fostering an inclusive environment where all employees can thrive. This is a full-time position ideal for candidates with food service leadership experience seeking to make a significant impact in healthcare dining operations and grow their career within a global organization dedicated to excellence and innovation.
Job Requirements
- Bachelor Degree or equivalent experience
- Minimum 4 years of food service leadership experience
- Minimum 1-3 years of management experience
- Previous experience in food service
- Strong communication skills
- Ability to build and maintain client and customer relationships
- Ability to demonstrate excellent customer service
- Ability to work collaboratively with other departments
- Physical ability to lift, carry, push and pull up to 50 lb
- Ability to stand for extended periods
Job Qualifications
- Requires at least 4 years of food service leadership experience
- Requires at least 1-3 years of experience in a management role
- Requires previous experience in food service
- Requires a Bachelor Degree or equivalent experience
- Strong communication skills
- Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard model
- Ability to maintain an effective working relationship with other departments to provide a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Lead, mentor, engage and develop teams to maximize their contributions including recruiting, assessing, training, coaching and managing performance
- Ensure food services appropriately connects to the Executional Framework
- Coach employees by creating a shared understanding about what needs to be achieved and how to execute
- Reward and recognize employees
- Ensure safety and sanitation standards in all operations
- Identify client needs and effectively communicate operational progress
- Adopt Aramark process and systems
- Build revenue and manage budget including cost controls regarding food, beverage and labor
- Ensure the completion and maintenance of P&L statements
- Achieve food and labor targets
- Manage resources to ensure quality and cost control within budgetary guidelines
- Implement and maintain Aramark agenda for both labor and food initiatives
- Create value through efficient operations, appropriate cost controls and profit management
- Full compliance with Operational Excellence fundamentals including food and labor
- Direct and oversee operations related to production, distribution and food service
- Maintain a safe and healthy environment for clients, customers and employees
- Comply with all applicable policies, rules and regulations including but not limited to those relating to safety, health, wage and hour
- Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products as well as menu planning and development
- Develop operational component forecasts and can explain variances
- Responsible for components accounting functions
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
- Recruits, hires, develops and retains front line team
- Conducts period inventory
- Maintains records to comply with ARAMARK, government and accrediting agency standards
- Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
- May participate in sales process and negotiation of contracts
- Looks for opportunities to implement new products and services which support sales growth and client retention
- Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
- Develop and implement food service plans aligned with the client's mission and vision to include sustainable practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
