Food Service Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs

Job Description

Aramark Healthcare+ is part of Aramark, a global leader in food services and facilities management serving millions of guests every day across 15 countries. With a mission rooted in service and a commitment to making a positive impact on communities and the planet, Aramark is dedicated to fostering a workplace culture that embraces diversity, equal opportunity, and continuous professional growth. The company is well-regarded for delivering quality dining and facility solutions in multiple sectors including healthcare, education, sports, and business. With a strong focus on customer satisfaction, safety, and innovation, Aramark Healthcare+ is expanding its team to better serve its...

Job Requirements

  • Bachelor Degree or equivalent experience
  • Minimum 4 years of food service leadership experience
  • Minimum 1-3 years of management experience
  • Previous experience in food service
  • Strong communication skills
  • Ability to build and maintain client and customer relationships
  • Ability to demonstrate excellent customer service
  • Ability to work collaboratively with other departments
  • Physical ability to lift, carry, push and pull up to 50 lb
  • Ability to stand for extended periods

Job Qualifications

  • Requires at least 4 years of food service leadership experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a Bachelor Degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to provide a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Lead, mentor, engage and develop teams to maximize their contributions including recruiting, assessing, training, coaching and managing performance
  • Ensure food services appropriately connects to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems
  • Build revenue and manage budget including cost controls regarding food, beverage and labor
  • Ensure the completion and maintenance of P&L statements
  • Achieve food and labor targets
  • Manage resources to ensure quality and cost control within budgetary guidelines
  • Implement and maintain Aramark agenda for both labor and food initiatives
  • Create value through efficient operations, appropriate cost controls and profit management
  • Full compliance with Operational Excellence fundamentals including food and labor
  • Direct and oversee operations related to production, distribution and food service
  • Maintain a safe and healthy environment for clients, customers and employees
  • Comply with all applicable policies, rules and regulations including but not limited to those relating to safety, health, wage and hour
  • Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products as well as menu planning and development
  • Develop operational component forecasts and can explain variances
  • Responsible for components accounting functions
  • Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
  • Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
  • Recruits, hires, develops and retains front line team
  • Conducts period inventory
  • Maintains records to comply with ARAMARK, government and accrediting agency standards
  • Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
  • May participate in sales process and negotiation of contracts
  • Looks for opportunities to implement new products and services which support sales growth and client retention
  • Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
  • Develop and implement food service plans aligned with the client's mission and vision to include sustainable practices

Job Criteria

Experience

Mid Level (3-7 years)


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