Food Service Director

Aramark is a global leader in food services and facilities management, proudly serving millions of guests daily across 15 countries. The company is deeply rooted in service and united by a strong mission to positively impact its employees, partners, communities, and the planet. Aramark fosters an inclusive work environment by offering equal employment opportunities free from discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, and other protected categories. As a major player in the foodservice industry, Aramark is committed to providing growth opportunities and career development for its workforce in varied roles and locations worldwide.

The Food Service Director at Aramark is a key management position responsible for overseeing dining operations and executing dining solutions tailored to meet customer needs and preferences. This role involves directing operations where customers order prepared foods from a menu, ensuring quality service delivery, adhering to safety and sanitation standards, and managing financial performance. The Food Service Director leads by mentoring and engaging teams to maximize their contributions, including recruitment, training, coaching, and performance management. A vital responsibility is maintaining strong client relationships by identifying needs and communicating operational progress effectively. Financial oversight is paramount, including managing budgets, revenue, expense controls, and maintaining profit and loss statements.

In addition to managing day-to-day food service operations, the Food Service Director ensures compliance with food safety, health, wage, and hour regulations. They develop food service plans aligned with the client’s mission and vision, incorporating sustainable practices where applicable. The role demands expertise in operational efficiency, delivering value through labor and food cost controls while driving productivity initiatives per Aramark’s standards. This leadership position also oversees the front of the house dining operations such as cafeterias or residential dining facilities, coordinates inventory management, and supports sales efforts to foster client retention and growth.

The ideal candidate for this role will have a bachelor’s degree or equivalent experience, at least four years of experience including one to three years in a food service management capacity. Strong communication skills and the ability to build effective client and customer relationships are essential for success. This role requires physical capacity for occasional lifting up to 50 pounds and ability to stand for extended periods. Aramark offers a dynamic, evolving work environment where employees are encouraged to develop new skills and meet challenges head-on, contributing positively to team success and customer satisfaction. This position exemplifies Aramark’s commitment to operational excellence, customer service, and innovative food service solutions.