Food Service Director

Aramark is a global leader in food services and facilities management, proudly serving millions of guests daily across 15 countries. Rooted deeply in a service-oriented mission, Aramark is committed to making a positive impact on its employees, clients, communities, and the planet. The company places a high emphasis on diversity, equity, and inclusion, ensuring every employee enjoys equal employment opportunities and a welcoming work environment regardless of race, color, religion, national origin, age, sex, gender identity, or other protected characteristics. Aramark believes in fostering an empowering workplace where employees can grow their talents, fuel their passions, and advance professionally. Aramark is known for its innovative food services and commitment to operational excellence, sustainability, and client satisfaction across various dining and venue contexts.

The Food Service Director role at Aramark is a pivotal management position responsible for overseeing and directing dining operations where customers order prepared meals from a menu. This role requires a dynamic leader who can develop and execute innovative dining solutions that meet diverse customer tastes and needs while ensuring alignment with Aramark's Executional Framework. The Food Service Director leads a team by recruiting, mentoring, training, and managing performance to maximize productivity and service excellence. This position entails maintaining safety, sanitation, and regulatory compliance in all operations alongside managing financial and operational effectiveness, including budgeting, revenue growth, cost controls, and labor management.

As a Food Service Director, you will spearhead the front-of-house operations of dining facilities such as cafeterias or residential dining areas. Your responsibilities will include menu planning, food ordering, receiving, preparation, and ensuring high-quality service delivery. You will manage resources efficiently, handle inventory, and maintain records that satisfy company and governmental standards. This role demands a strong orientation towards client relationship management, with the ability to identify client needs, communicate operational progress, and support business growth through innovative food and service solutions.

Operational excellence is critical in this role, involving adherence to Aramark's labor and food initiatives, ensuring full compliance with safety regulations, and supporting sustainable food service practices aligned with the client's mission. The Food Service Director will also participate in sales processes and contract negotiations where applicable, seeking opportunities to implement new products and services to enhance client retention and satisfaction. Through leadership, strategic vision, and operational expertise, the Food Service Director plays an essential role in delivering exceptional food experiences while contributing to Aramark’s overall success and reputation in the food services industry.