Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Life insurance
Job Description
Aramark Healthcare is a renowned leader in food and facilities management services, committed to delivering innovative dining solutions that meet the diverse needs of its clients and customers. With a presence in 15 countries worldwide, Aramark proudly serves millions of guests daily, emphasizing service, sustainability, and community impact. The company values diversity, equal opportunity, and the development of its employees, fostering a workplace where talents are nurtured and professional growth is supported. Aramark's mission centers around doing great things for its employees, partners, communities, and the planet, making it an employer of choice in the healthcare food service sector.
The Food Service Director position at Aramark Healthcare, based at Methodist Dallas Medical Center in Dallas, TX, is a pivotal management role focused on overseeing and enhancing dining operations within a high-volume acute care hospital setting. This role demands a strategic and hands-on leader who can develop and execute dining solutions tailored to customer preferences and needs while ensuring operational excellence and financial performance. The Food Service Director leads teams by mentoring, coaching, and managing performance to maximize contributions and maintain high standards of safety, sanitation, and service quality.
Responsibilities include leading front-of-house dining operations such as cafeterias and residential dining facilities, managing budgets, controlling costs related to food, beverage, and labor, and ensuring compliance with health, safety, and regulatory policies. The Director is also responsible for client relationship management, actively communicating operational progress, and participating in sales processes and contract negotiations. Additional duties encompass developing sustainable food service plans aligned with client missions, implementing labor and food initiatives that optimize productivity, and maintaining thorough records to comply with company and government standards.
This role requires a visionary leader with strong financial acumen, excellent communication skills, and the ability to coordinate large, complex teams in a healthcare environment. The successful candidate will have a proven track record of improving patient satisfaction scores through enhanced food quality and service execution. The Food Service Director plays a critical role in creating value through efficient operations, cost management, and fostering a unified food service experience that meets high-quality standards and customer expectations.
Working at Aramark Healthcare offers the opportunity to be part of a dynamic and supportive team dedicated to making a positive impact. The organization promotes a culture that values employee well-being, inclusivity, and continuous learning, providing a career path that fuels passion and professional development. Given the evolving nature of the industry and client needs, the Food Service Director must be adaptable and committed to achieving excellence in service delivery. This position represents an excellent opportunity for experienced food service professionals seeking to apply their expertise in a challenging and rewarding healthcare environment.
The Food Service Director position at Aramark Healthcare, based at Methodist Dallas Medical Center in Dallas, TX, is a pivotal management role focused on overseeing and enhancing dining operations within a high-volume acute care hospital setting. This role demands a strategic and hands-on leader who can develop and execute dining solutions tailored to customer preferences and needs while ensuring operational excellence and financial performance. The Food Service Director leads teams by mentoring, coaching, and managing performance to maximize contributions and maintain high standards of safety, sanitation, and service quality.
Responsibilities include leading front-of-house dining operations such as cafeterias and residential dining facilities, managing budgets, controlling costs related to food, beverage, and labor, and ensuring compliance with health, safety, and regulatory policies. The Director is also responsible for client relationship management, actively communicating operational progress, and participating in sales processes and contract negotiations. Additional duties encompass developing sustainable food service plans aligned with client missions, implementing labor and food initiatives that optimize productivity, and maintaining thorough records to comply with company and government standards.
This role requires a visionary leader with strong financial acumen, excellent communication skills, and the ability to coordinate large, complex teams in a healthcare environment. The successful candidate will have a proven track record of improving patient satisfaction scores through enhanced food quality and service execution. The Food Service Director plays a critical role in creating value through efficient operations, cost management, and fostering a unified food service experience that meets high-quality standards and customer expectations.
Working at Aramark Healthcare offers the opportunity to be part of a dynamic and supportive team dedicated to making a positive impact. The organization promotes a culture that values employee well-being, inclusivity, and continuous learning, providing a career path that fuels passion and professional development. Given the evolving nature of the industry and client needs, the Food Service Director must be adaptable and committed to achieving excellence in service delivery. This position represents an excellent opportunity for experienced food service professionals seeking to apply their expertise in a challenging and rewarding healthcare environment.
Job Requirements
- Minimum of 5 years of Food Service Director experience
- Minimum of 2-5 year of experience in an acute care hospital setting
- Bachelor's degree or equivalent operational leadership experience
- Ability to lift up to 50 lbs and stand for extended periods as required by operations
Job Qualifications
- Minimum of 5 years of Food Service Director experience
- Minimum of 2-5 year of experience in an acute care hospital setting
- Bachelor's degree or equivalent operational leadership experience
- Proven ability to improve patient satisfaction scores through food quality, service execution, and patient experience initiatives
- Strong financial acumen, including budgeting and oversight of retail and catering operations
- Exceptional communication and relationship-building skills with clients, hospital stakeholders, and internal teams
- Ability to lead large, complex food service teams in a high-volume healthcare environment
- Ability to provide excellent customer service aligned with Aramark Healthcare standard
- Ability to maintain strong cross-functional partnerships to deliver a unified food service experience
- Ability to lift up to 50 lbs and stand for extended periods as required by operations
Job Duties
- Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
- Ensure food services appropriately connect to the Executional Framework
- Coach employees by creating a shared understanding of what needs to be achieved and how to execute
- Reward and recognize employees
- Ensure safety and sanitation standards in all operations
- Identify client needs and effectively communicate operational progress
- Adopt Aramark processes and systems
- Build revenue and manage budget, including cost controls related to food, beverage and labor
- Ensure the completion and maintenance of P&L statements
- Achieve food and labor targets
- Manage resources to ensure quality and cost control within budgetary guidelines
- Implement and maintain the Aramark agenda for labor and food initiatives
- Create value through efficient operations, appropriate cost controls and profit management
- Ensure full compliance with Operational Excellence fundamentals, including food and labor
- Direct and oversee operations related to production, distribution and food service
- Maintain a safe and healthy environment for clients, customers and employees
- Comply with all applicable policies, rules and regulations, including but not limited to safety, health, wage and hour requirements
- Establish and maintain systems and procedures for ordering, receiving, storing, preparing and serving food-related products, including menu planning and development
- Develop operational component forecasts, explain variances, and manage component accounting functions
- Ensure sanitation and safety requirements are met in all assigned areas
- Coordinate and supervise unit personnel related to production, merchandising, quality, cost control, labor management and employee training
- Recruit, hire, develop and retain frontline team members
- Conduct periodic inventories
- Maintain records to comply with Aramark, government and accrediting agency standards
- Interact with client management and maintain effective client and customer relationships at all organizational levels
- Participate in the sales process and contract negotiations as applicable
- Identify opportunities to implement new products and services that support sales growth and client retention
- Manage front-of-house dining operations, including cafeteria and residential dining facilities
- Develop and implement food service plans aligned with the client's mission and vision, including sustainable practices
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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