Food Service Director

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

Life insurance

Job Description

Aramark Healthcare is a renowned leader in food and facilities management services, committed to delivering innovative dining solutions that meet the diverse needs of its clients and customers. With a presence in 15 countries worldwide, Aramark proudly serves millions of guests daily, emphasizing service, sustainability, and community impact. The company values diversity, equal opportunity, and the development of its employees, fostering a workplace where talents are nurtured and professional growth is supported. Aramark's mission centers around doing great things for its employees, partners, communities, and the planet, making it an employer of choice in the healthcare food service sector.
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Job Requirements

Minimum of 5 years of Food Service Director experience
Minimum of 2-5 year of experience in an acute care hospital setting
Bachelor's degree or equivalent operational leadership experience
Ability to lift up to 50 lbs and stand for extended periods as required by operations

Job Qualifications

Minimum of 5 years of Food Service Director experience
Minimum of 2-5 year of experience in an acute care hospital setting
Bachelor's degree or equivalent operational leadership experience
Proven ability to improve patient satisfaction scores through food quality, service execution, and patient experience initiatives
Strong financial acumen, including budgeting and oversight of retail and catering operations
Exceptional communication and relationship-building skills with clients, hospital stakeholders, and internal teams
Ability to lead large, complex food service teams in a high-volume healthcare environment
Ability to provide excellent customer service aligned with Aramark Healthcare standard
Ability to maintain strong cross-functional partnerships to deliver a unified food service experience
Ability to lift up to 50 lbs and stand for extended periods as required by operations

Job Duties

Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
Ensure food services appropriately connect to the Executional Framework
Coach employees by creating a shared understanding of what needs to be achieved and how to execute
Reward and recognize employees
Ensure safety and sanitation standards in all operations
Identify client needs and effectively communicate operational progress
Adopt Aramark processes and systems
Build revenue and manage budget, including cost controls related to food, beverage and labor
Ensure the completion and maintenance of P&L statements
Achieve food and labor targets
Manage resources to ensure quality and cost control within budgetary guidelines
Implement and maintain the Aramark agenda for labor and food initiatives
Create value through efficient operations, appropriate cost controls and profit management
Ensure full compliance with Operational Excellence fundamentals, including food and labor
Direct and oversee operations related to production, distribution and food service
Maintain a safe and healthy environment for clients, customers and employees
Comply with all applicable policies, rules and regulations, including but not limited to safety, health, wage and hour requirements
Establish and maintain systems and procedures for ordering, receiving, storing, preparing and serving food-related products, including menu planning and development
Develop operational component forecasts, explain variances, and manage component accounting functions
Ensure sanitation and safety requirements are met in all assigned areas
Coordinate and supervise unit personnel related to production, merchandising, quality, cost control, labor management and employee training
Recruit, hire, develop and retain frontline team members
Conduct periodic inventories
Maintain records to comply with Aramark, government and accrediting agency standards
Interact with client management and maintain effective client and customer relationships at all organizational levels
Participate in the sales process and contract negotiations as applicable
Identify opportunities to implement new products and services that support sales growth and client retention
Manage front-of-house dining operations, including cafeteria and residential dining facilities
Develop and implement food service plans aligned with the client's mission and vision, including sustainable practices

Job Criteria

Experience

Expert Level (7+ years)

Job Location

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