Food Service Associate/Cook

Syracuse, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $16.00 - $17.00

Work Schedule

Flexible

On-call

Benefits

competitive pay

Potential bonus incentives

Employee Discounts

growth opportunities

Paid Time Off

Health Insurance

401K with company match

Tuition Reimbursement

Job Description

Our company is a well-established convenience store chain known for providing quality products and excellent customer service to its community. We offer a variety of services including food and beverage sales, lottery ticket purchases, and gasoline sales, all in a safe and welcoming environment. The company focuses heavily on employee growth and satisfaction, ensuring that team members have access to competitive pay, bonus incentives, and opportunities for advancement through internal promotions. We value flexibility, offering full-time and part-time positions to accommodate different lifestyles and schedules, as well as numerous benefits such as health insurance, paid time off, and tuition reimbursement.

We are currently seeking motivated individuals to join our team as Sales/Food Service Associates/Cooks. This role is integral to the smooth operation of our stores, requiring a blend of customer service, food preparation, administrative, and maintenance duties. Employees in this position will be on the front lines interacting with customers, ensuring their experience is positive, handling transactions responsibly, and maintaining clean and safe store conditions. This position demands enthusiasm, attention to detail, and adherence to company policies for safety and compliance with local regulations. The hourly rate ranges from $16.00 to $17.00, reflecting the importance and complexity of this multifaceted role. Whether working full-time or part-time, associates will benefit from flexible scheduling and a supportive work environment that values their contribution and encourages professional growth.

Job Requirements

Provide oneself with a reliable means of transportation to and from work and the ability to be reached by telephone
flexibility to accommodate sudden schedule changes and availability to be on call 24 hours a day if an emergency arises
frequently remain stationary for a long period of time
be able to position self to stock shelves and coolers, sweep and mop floors, dust shelves, move trash containers and place in an outside bin, clean the parking lot and grounds including gas pumps surrounding the location
have the means to clean windows around the store
be able to enter and work in a cooler wat temperature of 30 degrees up to 30 minutes at a time
be able to meet the physical demands, such as transporting and moving store products and equipment weighing up to 50lbs including shoveling snow when needed.

Job Qualifications

A high school diploma or GED
previous customer service experience preferred
basic math and cash handling skills
ability to operate POS and related equipment
knowledge of food safety and sanitation practices
strong communication and interpersonal skills
ability to follow detailed instructions
reliability and punctuality
ability to work flexible hours including weekends and holidays
physical ability to perform stock and cleaning duties including lifting up to 50 lbs
understanding of safety protocols
ability to work independently and as part of a team.

Job Duties

Provide enthusiastic customer service to all customers
frequently receive payments and issue receipts for products sold by cash, check, vouchers, credit cards, or debit cards
responsible for food service preparation including presentation, appearance, operation, and sanitary conditions
constantly maintain a clean, safe environment ensuring the store is presentable
occasionally work in outdoor weather conditions with exposure to gasoline fumes, cleaning products, and the elements
work safely 100 percent of the time while following all policies and procedures set in the employee handbook
handle customer complaints promptly and effectively
prepare shift-change reports at completion of shifts
properly clock in and out on POS and electronically sign verifying all hours worked
scan all sales and assure proper use of register procedures
advise Store Manager of personnel situations or policy violations affecting store performance
share responsibility for controlling inventory
follow correct vendor check-in procedures as defined in operational manuals
protect company assets
observe shift operating hours and forms as assigned
adhere to all tobacco and alcohol regulations
follow work schedule as posted unless changes arranged
use correct pricing as listed in the price book
operate and maintain equipment safely
responsibly sell and issue lotto and lottery tickets
operate shift within company guidelines to achieve sales and profit
advise Store Manager immediately of any out-of-stock items, special needs, and customer requests
check refrigeration equipment for proper performance
immediately advise Store Manager of maintenance problems
perform related duties as directed
assist in maintaining store appearance standards
keep coolers, store shelves, and displays fully stocked and fronted
clean and maintain store equipment, including coffee, fountain drinks, deli, customer seating areas, restrooms, and shower stalls as needed
accurately post store use of merchandise, coverings, voids, no sales, bottle refunds, physical counts, bad-merchandise write-offs
report all sales, cash, or operating discrepancies
follow company policy regarding cash in registers, change boxes, and safe security
count and verify petty cash fund, cigarettes, and lottery tickets
adhere to company safe drops and procedures
assure proper sale and accounting for credit cards, lottery, and money order sales.