Food Service Assistant Manager

Jacksons is a well-established convenience store and fuel station brand known for its commitment to quality, customer service, and community values. Operating under the Shell brand in District 17, Jacksons offers a range of essential services, including fresh fast-food options to customers around the clock. Located at 0615 Bothell Everett Hwy, Bothell, WA, this location operates 24 hours a day to serve the diverse needs of the local community and travelers alike. As a leader in the convenience retail industry, Jacksons strives to create a welcoming atmosphere while providing top-notch products and services that cater to a busy, on-the-go clientele.

The Food Service Assistant Manager position at Jacksons presents a dynamic opportunity for those passionate about food service leadership and delivering exceptional customer experiences. This full-time role offers competitive pay ranging from $19.20 to $20.20 per hour and includes a variety of benefits designed to support employee well-being and professional growth. The Assistant Manager is responsible for driving food sales through effective execution of the fast-food program, maintaining high food quality standards, and monitoring sales data to optimize operations. Leadership is a critical aspect of this position, as it involves training, mentoring, and motivating a fast-paced team to thrive in a customer-focused environment. The role requires someone who leads by example, embraces teamwork, and is adaptable to changing business volumes and customer needs.

A key duty includes maintaining appropriate inventory levels by managing food ordering and preparation, ensuring that all food handling, sanitation, and safety procedures are rigorously followed. The Assistant Manager must also conduct active sampling of food and beverage products to engage customers and boost sales, as well as manage fast food equipment maintenance in collaboration with the store manager. The position demands a hands-on approach to training team members on food service policies, deli and beverage promotions, and maintaining a clean and efficient workspace. Regularly reviewing performance metrics via the KPI dashboard allows the Assistant Manager to identify successes and areas for improvement, fostering a culture of continuous progress.

Jacksons values flexibility, as the store operates 24/7 including holidays and weekends, requiring availability to support the business fully. Physical demands include standing, walking, bending, lifting items up to 65 pounds, and working safely under various environmental conditions. The company upholds equal employment opportunity principles, ensuring a diverse and inclusive workplace respectful of all individuals regardless of background.

This role is ideal for an individual enthusiastic about combining leadership and customer service skills to contribute to a fast-paced food service operation. Jacksons provides career advancement opportunities, tuition reimbursement, profit-sharing bonuses, and comprehensive full-time benefits such as medical, dental, vision insurance, paid time off, and 401(k) with company match. The Assistant Manager's role is integral not only to daily store operations but also to the strategic growth and reputation of the Jacksons brand in the region.