Food Service Assistant

Virginia Beach, VA, USA|

Job Overview

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

401k plan

Job Description

Costco Wholesale Corporation is a leading global retailer known for its membership-based warehouse clubs offering a wide range of products including groceries, electronics, household goods, and more. Established with a commitment to providing quality goods at low prices, Costco has built a reputation for exceptional customer service and a strong company culture. The company operates numerous warehouse locations across the United States and internationally, delivering value and convenience to millions of members. Costco's business model emphasizes bulk purchasing, operational efficiency, and employee satisfaction, which collectively contribute to its ongoing success and expansion in the retail sector.

The role of a Food Service Associate at Costco is integral to the company's commitment to high-quality customer service in its food courts. This position involves preparing and selling food and drink items to customers, ensuring food safety and sanitation standards, and maintaining cleanliness of the kitchen and dining areas. Food Service Associates are responsible for handling food preparation tasks such as baking, assembling, and serving items like pizza, hot dogs, and desserts. They also manage monetary transactions, assist members with self-serve kiosks, and comply with health codes concerning food safety.

This part-time or full-time role demands a team-oriented attitude and the ability to multi-task in a busy environment. Flexibility in work schedules is necessary to meet business demands. Beyond food handling, associates perform cleaning duties, stock supplies, and assist other warehouse departments as needed, supporting the overall operations. Costco offers a competitive pay structure and a comprehensive benefits package that includes paid time off, medical and dental insurance, disability coverage, life insurance, 401(k) retirement plans, and employee stock purchase opportunities.

Costco values employees who prioritize safety, adhere to security procedures, and maintain a respectful and professional demeanor with members and coworkers. The Food Service Associate contributes directly to member satisfaction and the efficient operation of the food court, embodying Costco's commitment to quality service and excellence. This career opportunity at Costco provides growth potential within the organization and benefits from working in a dynamic retail environment that prizes integrity and teamwork.

Job Requirements

High school diploma or equivalent
ability to work flexible hours including weekends and holidays
ability to stand for extended periods
capability to follow safety and sanitation protocols
must provide proof of authorization to work in the United States
ability to lift and move moderate weights
willingness to assist in different warehouse departments as needed

Job Qualifications

High school diploma or equivalent
previous experience in food service or retail preferred
strong customer service skills
ability to handle cash and operate self-serve kiosks
knowledge of food safety and sanitation procedures
ability to work in a fast-paced environment
good communication and teamwork skills
flexibility in availability to meet business needs

Job Duties

Prepares hot food
proofs, presses, stretches, sauces, and adds toppings to pizza
bakes food items in ovens
slices cooked pizza
places baked items in the warmer
steams hot dogs and buns
rings up sales, collects money, makes change
maintains and assists members with self-serve kiosks
places whole pizza orders from members at the counter and on the phone
assembles and presents orders to members
uses tongs to pick up hot food items
follows department production and cash handling procedures and standards
dispenses dessert and drink items such as ice cream, latte and smoothie
cleans, sanitizes, services, and refills dispensing machines
maintains self-serve soda pop area, condiment table and eating area
busses, cleans and sanitizes tables, sweeps and mops floors, empties trash
cleans and sanitizes the machines, work surfaces, floors, and counters
washes containers, pans and utensils in 3 compartment sink, power wash sink, or dishwasher
moves patio tables to clean the floor around tables
takes garbage to the trash compactor and operates the compactor
disassembles and deep cleans pizza oven according to department SOPs
follows safety and security procedures
pulls ingredients and supplies from the warehouse
stocks large volume ingredients to shelves, cooler and freezer
stages ingredients to the preparation area and refills dispensing machines
complies with health codes, such as sanitation, temperatures, product rotation and expiration dates
ensures proper cleanup and disposal of hazardous materials
ability to operate vehicles, equipment or machinery
assists with department duties as necessary
assists in other departments of the warehouse as necessary