Food Service Assist - FT 1st Shift Kenosha

Advocate Health is a leading nonprofit integrated health system in the United States, formed through the merger of Advocate Aurora Health and Atrium Health. As the third-largest health system in the country, Advocate Health operates under multiple brand names including Advocate Health Care in Illinois, Atrium Health across the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, it serves nearly 6 million patients with a commitment to clinical innovation, superior health outcomes, exceptional consumer experience, and value-based care. The organization is nationally recognized for its expertise in various specialized areas such as cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and musculoskeletal programs. Employing approximately 155,000 colleagues across 69 hospitals and over 1,000 care locations, Advocate Health also hosts one of the largest graduate medical education programs in the nation, with over 2,000 residents and fellows engaged in more than 200 training programs. Culturally, the organization is deeply committed to equity in healthcare, contributing over $6 billion annually in community benefits to ensure accessibility and high standards of care for diverse populations.

The full-time role within the Food and Nutrition Department at the AMC Kenosha facility of Advocate Health is designed to provide essential meal services in a hospital environment, operating on a schedule from 6:30 a.m. to 3:00 p.m. with every other weekend work required. This position offers a competitive pay range from $18.85 to $28.30 per hour and includes eligibility for a comprehensive benefits package. The candidate will be responsible for assembling patient and mobile meal trays consistent with approved diet guidelines and portion controls while adhering to productivity standards. Duties include loading and transporting food carts, delivering meals to patient rooms following established procedures, and managing cashier responsibilities in the cafeteria such as operating registers and reconciling cash balances. The role also involves routine cleaning and sanitation of kitchen and cafeteria areas, preparing snacks, beverages, sandwiches, and other patient food items according to standardized recipes and diet restrictions, and supporting catered and specialized events through preparation, delivery, setup, cleanup, and presentation activities. Other responsibilities include maintaining food service areas by replenishing supplies of food, beverages, utensils, and condiments and ensuring adherence to food safety guidelines by monitoring temperatures and practices to prevent foodborne illnesses.

This position demands physical activity such as lifting up to 40 pounds, standing and walking for most of the shift, and utilizing kitchen equipment safely and effectively. The work environment may expose the employee to mechanical, electrical, and chemical hazards, as well as instances requiring protective clothing such as when entering patient isolation rooms. The ability to communicate effectively with patients, visitors, and team members is essential as is flexibility to work rotating holidays and evening shifts if needed. The role requires basic knowledge of food service within hospital or related settings and intermediate computer skills including proficiency with Microsoft Office and email. Although no prior experience or formal education is required, successful candidates must demonstrate good customer service aptitude, communication skills, and the ability to understand both oral and written instructions. Overall, this position is vital to ensuring the nutritional needs of patients and visitors are met with care, efficiency, and attention to quality standards in a dynamic healthcare environment.