Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

competitive hourly wage
Tips
Career advancement opportunities
Employee Discounts
Positive work environment
Training and development opportunities
health benefits
vision benefits
Dental benefits

Job Description

V&E Hospitality Group is a renowned hospitality company dedicated to delivering exceptional dining and entertainment experiences to its patrons. The company operates a diverse portfolio of bars and restaurants, each with a unique atmosphere and a strong focus on outstanding customer service. With its commitment to quality and innovation, V&E Hospitality Group has positioned itself as a leader in the hospitality industry. They take pride in creating environments that not only offer great food and drinks but also memorable moments for every guest who walks through their doors. Offering both full-time and part-time employment opportunities, the company recognizes the importance of flexibility in work schedules to accommodate the needs of its employees. V&E Hospitality Group offers a competitive hourly wage complemented by tips, ensuring that employees are rewarded for their dedication and performance. The group also supports career advancement, training, and development opportunities, creating a workplace where individuals can grow and thrive.

The role of Food Server at V&E Hospitality Group is pivotal in ensuring guests have an exceptional dining experience. As a Food Server, the individual will be responsible for greeting guests warmly, presenting menus, and assisting with inquiries about menu items and specials. The role requires taking accurate food and beverage orders, inputting these into the POS system with precision, and communicating any special dietary needs to the kitchen staff. Serving food and beverages promptly while checking for order accuracy is essential, as is anticipating and fulfilling guest needs throughout their dining experience.

Maintaining a clean and welcoming environment by efficiently clearing and resetting tables is another essential duty. The Food Server also plays a role in enhancing revenue by encouraging guests to explore additional menu options like appetizers, desserts, and specialty drinks. Processing payments accurately and ensuring guests leave with a positive impression by thanking them and inviting them to return are also core responsibilities. The position demands physical stamina for moving throughout the dining room, carrying trays and bus tubs, and performing reaching and stooping motions safely.

Working collaboratively with kitchen staff, bussers, and fellow servers is crucial to maintain seamless service and a positive team environment. V&E Hospitality Group prioritizes candidates who bring excellent customer service skills, strong communication, and the ability to multitask effectively in a fast-paced setting. The company values a positive attitude, attention to detail, and a passion for exceeding guest expectations. Availability during evenings, weekends, and holidays is also necessary due to the nature of the hospitality business.

Overall, the Food Server role at V&E Hospitality Group offers a rewarding opportunity to be part of a dynamic team in a reputable hospitality company. The combination of career advancement prospects, supportive work culture, comprehensive benefits, and the chance to engage with diverse customers makes this position ideal for individuals passionate about hospitality and customer service.

Job Requirements

  • Ability to move throughout the dining room effectively
  • Ability to lift and carry serving trays weighing up to 15lbs and bus tubs weighing up to 40 lbs
  • Ability to perform reaching and stooping motions
  • Availability to work evenings, weekends, and holidays
  • Previous experience as a food server preferred
  • Excellent communication skills
  • Ability to multitask in a fast-paced environment

Job Qualifications

  • Previous experience as a food server preferred but not required
  • Excellent customer service and interpersonal skills
  • Strong communication and active listening abilities
  • Ability to multitask in a fast-paced environment while maintaining attention to detail
  • Positive attitude and desire to exceed guest expectations
  • Knowledge of food and beverage menu items
  • Availability to work evenings, weekends, and holidays

Job Duties

  • Greet guests warmly, provide menus, and answer questions about the menu and specials
  • Offer recommendations and take accurate food and beverage orders
  • Input orders into the POS system with precision, ensuring dietary requests are communicated
  • Serve food and beverages promptly while checking for order accuracy
  • Clear and reset tables efficiently to maintain a clean dining environment
  • Encourage guests to explore additional menu options to increase revenue
  • Process payments accurately, provide change or receipts, and thank guests
  • Maintain a clean and organized workstation
  • Collaborate with kitchen staff, bussers, and servers to ensure smooth service

Job Criteria

Experience

No experience required


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