Food Server

Portland, ME, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $23.03 - $50.03

Work Schedule

Flexible

Benefits

employee discount

flexible schedule

Food provided

Job Description

We are a vibrant and dynamic hospitality establishment dedicated to delivering exceptional dining experiences in a lively, family-friendly, and fast-paced environment. Our team prides itself on fostering a welcoming atmosphere where every guest feels valued and appreciated. With a strong commitment to quality service and guest satisfaction, our restaurant stands out as a sought-after destination for both locals and visitors seeking a memorable meal combined with excellent hospitality. Our staff members are supported through continuous training and opportunities to develop their careers in the thriving food industry.

As a Food Server in our hospitality team, you will play a crucial role in creating positive interactions and ensuring that each guest enjoys a seamless dining experience. This paid position offers a competitive wage ranging from $23.03 to $50.03 per hour, providing an excellent opportunity for individuals passionate about customer service and culinary excellence to grow professionally. In this role, your primary responsibility will be to greet guests warmly, take accurate food and beverage orders using advanced POS systems such as Aloha POS, and serve a variety of menu items, including cocktails, wines, spirits, and other beverages.

Your role extends beyond basic service—you will be instrumental in upselling menu items and suggesting wine pairings or specialty drinks to elevate guest satisfaction and enhance sales. You will be responsible for processing sales transactions with integrity, handling cash and credit card payments, and maintaining cashiering duties accurately. Additionally, you will help maintain the overall cleanliness of the dining area by bussing tables and providing kitchen support during peak hours when needed. Your ability to provide exceptional guest relations by addressing inquiries promptly and efficiently ensures a positive and inviting environment for everyone.

Working as a Food Server here means joining a team that values energy, enthusiasm, and dedication. We encourage those with experience in fine dining or restaurant environments, and individuals who possess a passion for hospitality to apply. This role offers the chance to develop your skills in food service, wine knowledge, cocktail mixing, and customer interaction while thriving in a supportive and friendly workplace. If you are eager to be part of a team that celebrates top-tier service and offers flexible scheduling along with employee discounts and meals, this position is ideal for you.

Job Requirements

Proven experience in food service or restaurant environments
strong knowledge of POS systems such as Aloha POS
excellent customer service skills
familiarity with food safety regulations and sanitation practices
ability to multitask in a fast-paced setting
basic math skills for cash handling
strong communication skills

Job Qualifications

Proven experience in food service or restaurant environments, especially in fine dining or hospitality settings
strong knowledge of POS systems such as Aloha POS, Micros POS, and OpenTable for reservations management
excellent customer service skills with the ability to upsell and recommend menu items confidently
familiarity with food safety regulations, sanitation practices, and proper food handling procedures
basic math skills for processing transactions accurately and handling cash or credit payments
strong communication skills coupled with a friendly attitude to foster guest relations and team collaboration
experience with wine knowledge, cocktail mixing, spirits expertise, and food industry standards is highly desirable

Job Duties

Greet guests warmly and present menus with enthusiasm to create a welcoming atmosphere
take accurate food and beverage orders using POS systems such as Aloha POS
serve food, cocktails, wine, spirits, and other beverages efficiently while maintaining proper food handling and sanitation standards
upsell menu items and suggest wine pairings or specialty drinks to enhance guest satisfaction and increase sales
process sales transactions accurately, handle cash and credit card payments, and manage cashiering duties with integrity
maintain the cleanliness of tables, bussing as needed to ensure a tidy dining environment
assist with food preparation or kitchen support during busy periods when necessary
provide exceptional guest relations by addressing inquiries promptly and ensuring all guests have a positive dining experience