Food Server

Cambridge, MA, USA|Onsite

Job Overview

Employment Type

Hourly

Work Schedule

Flexible

Benefits

flexible schedules

Free Employee Meal

weekly pay

Anniversary pay

Paid sick leave

Paid Family and Medical Leave

Medical insurance

Dental Insurance

ongoing training

Employee Discounts

401(k) savings plan

Management career advancement opportunities

Job Description

Olive Garden is a renowned casual dining restaurant chain specializing in Italian-American cuisine. Known for its warm, inviting atmosphere and freshly prepared dishes, Olive Garden offers guests a genuine taste of Italy through its extensive menu, which includes classic pasta dishes, soups, salads, and signature entrees. With a strong emphasis on hospitality and memorable dining experiences, Olive Garden prides itself on delivering excellent service, quality food, and a family-friendly environment. The restaurant's culture centers around the philosophy that "We're All Family Here," reflecting its commitment to employees and guests alike. This dedication has established Olive Garden as a favorite choice for those seeking a comfortable and enjoyable meal in a welcoming setting.

The Food Server role at Olive Garden is vital in bringing the restaurant’s mission to life by creating memorable dining experiences for every guest. As a Food Server, you will provide attentive, warm, and efficient service, ensuring that each guest feels valued and part of the Olive Garden family. Servers play a crucial role in guiding guests through a culinary journey of Italy by sharing insights on the diverse menu options, wine selections, and freshness of ingredients. This position requires a passionate individual who enjoys building guest loyalty and thrives in a dynamic, team-oriented environment. The role involves not just taking orders but also anticipating guest needs, answering questions confidently, and maintaining a clean and safe dining space. Olive Garden prioritizes the health and well-being of both its team members and guests, strictly adhering to safety and sanitation protocols. The Food Server position is typically hourly, offering flexible schedules to accommodate other life commitments such as school or childcare, competitive pay, and valuable benefits. This role is a perfect opportunity for individuals looking to develop their customer service skills within the hospitality industry while being part of a supportive and growth-oriented company.

Job Requirements

Must be at least 18 years old
Ability to work flexible hours including nights, weekends, and holidays
Physical stamina to stand and walk for extended periods
Strong customer service orientation
Ability to handle multiple tasks simultaneously
Commitment to maintaining cleanliness and safety standards
Ability to communicate clearly and professionally

Job Qualifications

High school diploma or equivalent preferred
Previous experience in customer service or food service is beneficial
Strong communication and interpersonal skills
Ability to work effectively in a fast-paced team environment
Basic math skills for processing payments
Knowledge of food safety and sanitation practices is a plus
Positive attitude and willingness to learn

Job Duties

Deliver exceptional table service, taking accurate food and beverage orders and ensuring their timely delivery
Anticipate guest needs and respond promptly and courteously to all requests
Maintain a comprehensive knowledge of the menu, daily specials, and beverage offerings to answer guest questions effectively
Process payments accurately and efficiently
Collaborate with kitchen and other front-of-house staff to ensure a seamless dining experience
Adhere to all food safety and sanitation guidelines to maintain a clean and safe dining environment