Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $14.70
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
50% meals
30% discount on dining
Employee assistance program
Employee Referral Bonuses
Company paid life insurance
Preventative care plan
Dental Insurance
vision coverage
Accident and critical care insurance
Flexible medical and dependent care accounts
401(k) with Company Match
Paid Time Off
Job Description
Elmer's Pancake & Steakhouse is a beloved, family-owned restaurant chain with a storied history that stretches back to 1960. Founded by Walt and Dorothy Elmer in Portland, Oregon, Elmer's began as a breakfast-focused establishment known as Elmer's Colonial Pancake House. From its inception, the restaurant has been dedicated to serving high-quality, home-style cooking made from scratch with only the finest ingredients. The iconic buttermilk pancake recipe, purchased by Walt for $1,000 and kept locked in a safe, remains a cornerstone of Elmer's menu and is still used today. Over the years, Elmer's expanded its menu to include lunch and dinner offerings, evolving into Elmer's Pancake & Steakhouse, and began franchising in 1966. The brand has since grown to 18 company-operated locations across Oregon, Washington, Idaho, and Arizona, maintaining its reputation as a Northwest favorite.
Elmer's is committed to honoring the values established by the Elmer family, focusing on delivering seasonally fresh entrees and premium, made-from-scratch favorites served in a warm, inviting family atmosphere. The company fosters a supportive work environment with numerous opportunities for career growth and advancement. Joining Elmer's means becoming part of a team that cherishes guest satisfaction and upholds a strong tradition of hospitality.
The Server role at Elmer's is crucial to the guest experience. This position calls for a warm and gracious individual who can engage positively with guests and help fulfill Elmer's mission of delighting every visitor. Servers must ensure that each meal is delivered exactly as ordered, that guests are satisfied with their dining experience, and that their needs are anticipated throughout the meal. Team members in this role play an essential part in creating a memorable visit by following proper service sequences, greeting guests warmly, educating them about menu options, taking and accurately entering orders, and addressing any special requests or dietary restrictions.
Servers at Elmer's also prepare beverages, communicate with kitchen staff, maintain an exceptional dining environment, and assist with side work and special events as needed. The restaurant emphasizes teamwork, positive interpersonal skills, and the ability to adapt to fluctuating business demands. Benefits for this full-time position include a generous employee meal discount, an employee assistance program, referral bonuses, company-paid life insurance, and voluntary preventive care plans such as dental, vision, and critical care insurance. Elmer's also offers flexible spending accounts, a 401(k) with company match, and paid time off earned after 90 days.
Overall, the Server position at Elmer's is ideal for individuals who enjoy working in a fast-paced, guest-focused environment where they can make a positive impact on people’s dining experiences while being part of a respected and growing regional restaurant chain.
Elmer's is committed to honoring the values established by the Elmer family, focusing on delivering seasonally fresh entrees and premium, made-from-scratch favorites served in a warm, inviting family atmosphere. The company fosters a supportive work environment with numerous opportunities for career growth and advancement. Joining Elmer's means becoming part of a team that cherishes guest satisfaction and upholds a strong tradition of hospitality.
The Server role at Elmer's is crucial to the guest experience. This position calls for a warm and gracious individual who can engage positively with guests and help fulfill Elmer's mission of delighting every visitor. Servers must ensure that each meal is delivered exactly as ordered, that guests are satisfied with their dining experience, and that their needs are anticipated throughout the meal. Team members in this role play an essential part in creating a memorable visit by following proper service sequences, greeting guests warmly, educating them about menu options, taking and accurately entering orders, and addressing any special requests or dietary restrictions.
Servers at Elmer's also prepare beverages, communicate with kitchen staff, maintain an exceptional dining environment, and assist with side work and special events as needed. The restaurant emphasizes teamwork, positive interpersonal skills, and the ability to adapt to fluctuating business demands. Benefits for this full-time position include a generous employee meal discount, an employee assistance program, referral bonuses, company-paid life insurance, and voluntary preventive care plans such as dental, vision, and critical care insurance. Elmer's also offers flexible spending accounts, a 401(k) with company match, and paid time off earned after 90 days.
Overall, the Server position at Elmer's is ideal for individuals who enjoy working in a fast-paced, guest-focused environment where they can make a positive impact on people’s dining experiences while being part of a respected and growing regional restaurant chain.
Job Requirements
- High School graduate or equivalent
- Valid Food Handler's Card
- Valid Alcohol Server Permit
- At least one year of experience as a server or in front of house support
- Ability to stand and exert fast-paced mobility for up to four hours
- Ability to reach, bend, kneel, lift and carry trays up to 40 pounds
- Good sense of balance
- Ability to work varying schedules including mornings, evenings, weekends, weekdays, holidays
Job Qualifications
- High School graduate or equivalent
- Must be able to speak, read, write, and understand the primary language of the work location and of the Guests who typically visit the work location
- Must be able to perform simple mathematical calculations and complete computer data entry
- Must have a valid Food Handler's Card
- Must have a valid Alcohol Server Permit
- Must have positive interpersonal skills
- Must be able to meet the shift's needs of fluctuating business demands
- Requires knowledge of the sequence of service and dining room procedures, generally involves a minimum of one year as a server or Front of House Support
- Must be Guest sensitive and possess a sense of timing so that different courses may be served at the proper time
- Must make quality decisions relying on experience and good judgement with supervisory assistance by the manager on duty
- Must be able to work independently as well as in a team environment
Job Duties
- Follows proper service sequence as defined by ERI
- Greets Guests in a warm and welcoming manner
- Educates Guests on core menu and seasonal menu items
- Makes suggestions about menu
- Answers questions regarding food, beverages, and service
- Takes food and beverage orders from Guests and enters order into POS for kitchen staff to prepare
- Communicates any special requests or allergy issues directly with appropriate kitchen staff
- Prepares all non-alcoholic beverage orders and alcoholic beverages in cases where there is no bartender
- Ensures that food and beverage orders are delivered in a timely manner and presentation meets Company standards
- Maintains proper dining experience, delivering hot food hot, cold food cold, checking on satisfaction within two minutes of food delivery, fulfilling Guest needs, offering drinks, appetizers, and desserts, replenishing utensils, and refilling beverages when necessary
- Pre-busses tables by removing plates, silverware, and condiments as Guests are finished
- Ensures proper payment by reviewing Guest check before delivering to Guest
- Delivers presented payment to cashier if Guest leaves payment at the table
- Assists Guests outside of assigned section as needed to ensure every Guest is delighted
- After Guest has left the table, wipes down table and seats, vacuums as needed under table, restocks and cleans any necessary table top items
- Completes side work and extra projects as assigned including cleaning assigned section and server aisle
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
