Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Paid training
Employee Discounts
referral programs
flexible scheduling
Career advancement opportunities

Job Description

Burger Theory, located inside the Holiday Inn & Suites Houston West - Katy Mills, is a vibrant and dynamic restaurant known for its quality dining experience and exceptional customer service. As part of a well-established hotel chain, Holiday Inn & Suites offers guests both comfort and convenience, making Burger Theory a popular dining destination for travelers and local patrons alike. The restaurant prides itself on creating a memorable atmosphere where guests can enjoy delicious meals in a friendly and inviting environment. With its strategic location in Katy, Texas, Burger Theory benefits from a diverse clientele, ranging from families and business travelers to tourists and local residents. This diversity creates an exciting and fast-paced workplace, ideal for those who enjoy engaging with people and delivering high-quality service.

Burger Theory is currently hiring for multiple server positions, including waiters and waitresses, with specialized shifts tailored to meet the needs of their bustling breakfast and evening services. These roles offer an excellent opportunity for motivated individuals who are passionate about hospitality and customer interaction. Employment types available include full-time dual-shift positions as well as dedicated morning shifts, allowing candidates to choose a schedule that best fits their lifestyle. Compensation details are competitive and reflective of the industry standards, with potential for advancement based on performance and commitment.

The role of a server at Burger Theory is multifaceted and centered on ensuring an enjoyable dining experience for every guest. Server responsibilities encompass greeting guests with a warm and welcoming demeanor, guiding them through menu selections, efficiently taking and processing orders using modern handheld technology, and providing attentive, personalized service throughout each visit. The morning server positions emphasize breakfast service and require a friendly and approachable attitude, as these servers are often considered the "face of Burger Theory in the morning." The evening and dual-shift roles combine breakfast and dinner service, offering variety and a dynamic work environment.

Ideal candidates for these positions are energetic, dependable, and guest-focused, with prior experience preferred in busy and fast-paced restaurant settings. Candidates must be at least 18 years old, reflecting standard industry age requirements. Shift schedules vary, with morning shifts running from approximately 6:00 AM to 10:00 AM (breakfast service mainly between 6:30 AM and 9:30 AM) and evening shifts beginning around 5:45 PM and ending at 10:15 PM. Weekend and holiday availability is essential, as these peak times require full staffing to maintain the high standards Burger Theory is known for.

In addition to serving duties, employees at Burger Theory may assist with general guest needs to enhance the overall experience. The restaurant supports a team-oriented environment where each staff member contributes to creating welcoming and efficient service. The company also offers several perks, including paid training to ensure all staff are well-prepared, employee discounts on meals and hotel stays at the adjoining Holiday Inn & Suites, and referral programs to encourage team growth and reward excellent employees.

This is a fantastic opportunity for individuals seeking a rewarding career in hospitality within a reputable establishment that values its staff and customers alike. Interested candidates are encouraged to apply by emailing [email protected] or [email protected], or by calling 281-712-2363 to schedule an interview. The work location is conveniently situated at 25406 Katy Mills Parkway, Katy, TX 77494, making it accessible for those living in and around the Katy area.

Job Requirements

  • At least 18 years old
  • previous restaurant server experience preferred
  • ability to work morning and/or evening shifts
  • availability to work weekends and holidays
  • good communication skills
  • ability to stand and walk for extended periods
  • basic math skills
  • capable of using handheld ordering technology

Job Qualifications

  • Energetic and dependable
  • guest-focused with strong interpersonal skills
  • previous experience in fast-paced restaurant settings preferred
  • ability to work morning and/or evening shifts
  • capable of using handheld ordering technology
  • at least 18 years old
  • able to work weekends and holidays

Job Duties

  • Greet guests with a warm smile
  • guide guests through menu options
  • take orders using handheld technology
  • deliver attentive, personalized service
  • provide breakfast and/or evening restaurant service
  • assist guests with general needs
  • maintain cleanliness and orderliness of the dining area

Job Criteria

Experience

Mid Level (3-7 years)


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