Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
World-class training
global opportunities
Medical insurance
Dental Insurance
Vision Insurance
family meals
rewards and recognition
staff discount
Job Description
Zuma is a contemporary Japanese restaurant collection that draws inspiration from the dynamic Izakaya dining style, known for its vibrant atmosphere and exceptional culinary offerings. With venues across North America in iconic cities including Miami, New York, Las Vegas, and Boston, Zuma has established itself as a leader in the upscale dining landscape, demonstrating a deep commitment to excellence and elevating guest experiences consistently. As part of the esteemed Azumi collection, Zuma combines authentic Japanese flavors with a modern twist, creating a unique dining environment that appeals to both local patrons and international travelers. Each location showcases the vibrant energy of Robata grills and the artistry of traditional Japanese cuisine, making Zuma a destination for memorable dining experiences.
In the role of Food Runner/Server Support at Zuma, you will play a crucial part in ensuring the seamless and efficient operation of our dining service. Your primary responsibility will be to provide essential assistance to the server team, helping to deliver exceptional service that aligns with Zuma's reputation for hospitality excellence. This position is an opportunity to contribute directly to guest satisfaction by assisting with various tasks such as setting up and clearing tables, delivering food and beverages promptly, and maintaining a clean and organized dining space.
This role demands a team player who thrives in a fast-paced, dynamic environment and is passionate about culinary experiences, especially Japanese cuisine. You will work closely with servers, kitchen staff, and bar teams to coordinate timing and ensure accurate and timely service delivery. Effective communication is vital as you will relay guest feedback, manage special requests, and help address any guest concerns. Additionally, your role will involve monitoring and replenishing service supplies to support the front-of-house team in providing uninterrupted service.
At Zuma, we value our employees and provide world-class training designed to inspire and educate, along with global opportunities to gain experience within our five incredible brands. We offer comprehensive health benefits including medical, dental, and vision insurance to support your well-being, daily family meals to foster a sense of community, rewards and recognition programs to celebrate your contributions, and exclusive staff discounts across the Azumi group. Zuma is an equal opportunity employer committed to inclusivity and accessible recruitment processes.
Joining Zuma means becoming part of a vibrant community driven by core values such as honoring mastery, treating others with warmth and openness, and embracing the energy and passion within every aspect of our service. If you have a genuine love for culinary arts and customer service, this opportunity invites you to help create unforgettable dining experiences and grow your career within a world-renowned hospitality brand. Compensation details will be discussed upon application, reflecting our commitment to finding the right fit for this exciting role.
In the role of Food Runner/Server Support at Zuma, you will play a crucial part in ensuring the seamless and efficient operation of our dining service. Your primary responsibility will be to provide essential assistance to the server team, helping to deliver exceptional service that aligns with Zuma's reputation for hospitality excellence. This position is an opportunity to contribute directly to guest satisfaction by assisting with various tasks such as setting up and clearing tables, delivering food and beverages promptly, and maintaining a clean and organized dining space.
This role demands a team player who thrives in a fast-paced, dynamic environment and is passionate about culinary experiences, especially Japanese cuisine. You will work closely with servers, kitchen staff, and bar teams to coordinate timing and ensure accurate and timely service delivery. Effective communication is vital as you will relay guest feedback, manage special requests, and help address any guest concerns. Additionally, your role will involve monitoring and replenishing service supplies to support the front-of-house team in providing uninterrupted service.
At Zuma, we value our employees and provide world-class training designed to inspire and educate, along with global opportunities to gain experience within our five incredible brands. We offer comprehensive health benefits including medical, dental, and vision insurance to support your well-being, daily family meals to foster a sense of community, rewards and recognition programs to celebrate your contributions, and exclusive staff discounts across the Azumi group. Zuma is an equal opportunity employer committed to inclusivity and accessible recruitment processes.
Joining Zuma means becoming part of a vibrant community driven by core values such as honoring mastery, treating others with warmth and openness, and embracing the energy and passion within every aspect of our service. If you have a genuine love for culinary arts and customer service, this opportunity invites you to help create unforgettable dining experiences and grow your career within a world-renowned hospitality brand. Compensation details will be discussed upon application, reflecting our commitment to finding the right fit for this exciting role.
Job Requirements
- Ability to work flexible hours including evenings, weekends, and holidays
- Previous experience as a runner or busser in a high-end restaurant, hotel, bar, or hospitality establishment preferred
- Strong communication and teamwork skills
- A genuine love for culinary experiences and a passion for Japanese cuisine
- Customer-oriented attitude
Job Qualifications
- Previous experience as a runner or busser in a high-end restaurant, hotel, bar, or hospitality establishment preferred
- A genuine love for culinary experiences and a passion for Japanese cuisine
- Strong communication and teamwork skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Customer-oriented and skilled at creating memorable dining experiences
Job Duties
- Assist servers in setting up and clearing tables, including arranging table settings, refilling water glasses, and removing used dishes and utensils
- Provide timely and attentive support to servers during service periods, including delivering food and beverage orders to tables, checking on guest satisfaction, and addressing any guest requests or concerns
- Collaborate with the kitchen and bar teams to coordinate the timing of food and beverage service, ensuring that orders are prepared and delivered accurately and efficiently
- Assist in maintaining cleanliness and organization in the dining area, including cleaning and sanitizing tables, chairs, and other surfaces, as well as sweeping and mopping floors
- Monitor and replenish supplies such as napkins, utensils, condiments, and beverages to ensure that servers have everything they need to provide excellent service to guests
- Communicate effectively with servers, kitchen staff, and management to relay guest feedback, special requests, and other relevant information, contributing to the overall success of the service team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

