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Food Runner-Passyunk

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
opportunities for career growth
dynamic work environment
Employee meal discounts
Training and Development

Job Description

The hiring establishment is a vibrant restaurant that values excellent customer service and efficient operations to ensure a memorable dining experience for all guests. Known for its diverse menu and lively atmosphere, this establishment prides itself on maintaining high standards of food quality and guest satisfaction. The restaurant operates in a high-volume environment, where timing and coordination are crucial to the smooth functioning of each shift. Employees working here are part of a dynamic team that collaborates closely to deliver exceptional service from kitchen to table.

The role of Food Runner is targeted towards individuals who thrive in fast-paced settings and enjoy engaging with both team members and guests. As a Food Runner, you will play a pivotal role in assisting servers by delivering food accurately and promptly, ensuring that every order reaches the correct table at the appropriate time. The position demands attentiveness to food presentation, temperature, and order accuracy before serving. In addition, you will be responsible for clearing dirty plates and silverware, maintaining tidy workstations, and responding to guest inquiries regarding menu items. This role is integral in supporting the seamless workflow of the restaurant, helping to enhance the overall guest experience by ensuring orders are delivered efficiently and with care.

Working as a Food Runner requires stamina and the ability to stay active throughout the shift as most of the time is spent standing, walking, and moving around the restaurant. You will need to manage multiple tasks simultaneously, including pre-busing tables, communicating with kitchen staff to confirm order accuracy, and maintaining a clean and organized service area. A strong knowledge of the restaurant’s layout and menu is essential to navigate effectively and answer guest questions confidently.

Employment in this role is typically full-time or part-time within the food service industry, offering opportunities for growth and development for individuals passionate about hospitality. The Food Runner position is ideal for those looking to build their skills in a busy restaurant environment and contribute directly to delivering an excellent dining experience. Attention to detail, strong verbal communication, and the physical ability to handle the demands of the job are all important qualities for success in this position. Salary and benefits vary by location and experience but generally include competitive pay within the restaurant industry.

Job Requirements

  • High school diploma or equivalent preferred
  • 1-2 years of experience in food service or hospitality field
  • High volume restaurant experience is a plus
  • Ability to stand for the entirety of scheduled shift
  • Ability to walk and move around the restaurant for the majority of scheduled shift
  • Ability to lift up to 20 lbs
  • Ability to hold warm plates to deliver food promptly

Job Qualifications

  • High school diploma or equivalent preferred
  • 1-2 years of experience in food service or hospitality field
  • Strong verbal skills
  • Strong knowledge of menu items
  • Ability to move quickly to ensure food is delivered promptly

Job Duties

  • Check food for accuracy, presentation and temperature prior to removing it from the window
  • Communicate with all parts of the kitchen so food ticket is executed correctly
  • Deliver food to tables promptly
  • Answer questions about the food if guest asks
  • Pre-bus soiled plates from guest tables
  • Tidy work stations and expo area
  • Understand restaurant layout in order for food to be delivered correctly

Job Criteria

Experience

Mid Level (3-7 years)


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