Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.25 - $22.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
voluntary life insurance
accidental death and dismemberment insurance
Disability insurance
Volunteer time off
Ventra Program
401k Employer Match
Paid Time Off
Tuition Reimbursement
Job Description
Our establishment is Waukegan's premier gaming and entertainment hub, proudly recognized for delivering exceptional hospitality and an outstanding guest experience. As a key player in Lake County's fastest-growing industry, we are committed not only to providing memorable moments for our guests but also to fostering a positive and fulfilling work environment for our team members. Our culture emphasizes professional growth, team well-being, and a supportive atmosphere where every employee is encouraged to develop their skills and career. We are known for our vibrant hospitality culture that values adaptability, ongoing learning, and a strong team spirit. At our core, we are dedicated to excellence and innovation in the gaming and entertainment sector, making us a sought-after employer for individuals passionate about the hospitality industry.
We are currently seeking motivated and skilled individuals for the position of Food Runner. This role is vital in supporting our waitstaff by efficiently delivering beverages and meal items to our guests, ensuring their dining experience is seamless and enjoyable. The Food Runner acts as a pivotal member of the service team, bridging the kitchen and dining areas to guarantee timely and accurate food service. The ideal candidate is attentive, organized, and possesses excellent communication skills, with the ability to assist customers effectively by explaining menu specials and making thoughtful recommendations.
This position requires someone who can manage multiple tasks gracefully in a fast-paced environment while upholding our high standards for food safety, hygiene, and guest satisfaction. Responsibilities include accurately communicating customer food preferences and allergies to the chefs, setting and clearing tables, and responding promptly to any customer requests or issues. The role also demands a collaborative attitude and a passion for hospitality, reinforcing our mission to provide guests with a consistently exceptional dining experience. Candidates with bilingual skills are especially encouraged to apply, reflecting our inclusive and diverse team culture.
We offer competitive compensation ranging from $14.25 to $22.50 per hour plus tips, coupled with a comprehensive benefits package and opportunities for career advancement within our growing company. Join us as a Food Runner and become part of a dynamic team dedicated to service excellence and creating unforgettable experiences for our guests.
We are currently seeking motivated and skilled individuals for the position of Food Runner. This role is vital in supporting our waitstaff by efficiently delivering beverages and meal items to our guests, ensuring their dining experience is seamless and enjoyable. The Food Runner acts as a pivotal member of the service team, bridging the kitchen and dining areas to guarantee timely and accurate food service. The ideal candidate is attentive, organized, and possesses excellent communication skills, with the ability to assist customers effectively by explaining menu specials and making thoughtful recommendations.
This position requires someone who can manage multiple tasks gracefully in a fast-paced environment while upholding our high standards for food safety, hygiene, and guest satisfaction. Responsibilities include accurately communicating customer food preferences and allergies to the chefs, setting and clearing tables, and responding promptly to any customer requests or issues. The role also demands a collaborative attitude and a passion for hospitality, reinforcing our mission to provide guests with a consistently exceptional dining experience. Candidates with bilingual skills are especially encouraged to apply, reflecting our inclusive and diverse team culture.
We offer competitive compensation ranging from $14.25 to $22.50 per hour plus tips, coupled with a comprehensive benefits package and opportunities for career advancement within our growing company. Join us as a Food Runner and become part of a dynamic team dedicated to service excellence and creating unforgettable experiences for our guests.
Job Requirements
- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations
Job Qualifications
- Bi-lingual a plus
- outstanding communication and people skills
- ability to stay professional in a stressful work environment
- superb multitasking skills
Job Duties
- Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations
- deliver food orders to a variety of customers in a timely manner
- accurately explain food orders to chefs, with specific attention to allergies and special requests
- help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins
- uphold our food health safety and sanitation principles
- occasionally check on customers to handle any impromptu requests or issues
- remove dirty dishes from the table
- inform management of customer feedback
- deliver food orders to customers quickly and accurately
- uphold sanitation and food safety principles
- bus tables by removing dirty dishes and trash
- check in with customers to ensure their experience is satisfactory
- relay reports of customer satisfaction to the management and relevant parties
- ensure patrons have all the appropriate tableware they need to properly enjoy their food
- assist setting up tables before service with appropriate utensils, napkins and decorations
- handle various impromptu requests from customers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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