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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
flexible schedule
Job Description
Virgin Hotels is a dynamic and innovative hospitality company known for its vibrant atmosphere, exceptional customer service, and commitment to creating memorable guest experiences. As a part of the Virgin Group, Virgin Hotels combines luxury with a fun, original, and personable approach to hospitality. Their properties blend modern design with thoughtful amenities, aiming to deliver high-quality service in a unique and engaging environment. The company emphasizes collaboration, creativity, and customer-centric values, ensuring that employees and guests alike feel valued and inspired. Virgin Hotels operates within the hospitality and entertainment industry, specifically focusing on providing full-service hotel experiences with attention to... Show More
Job Requirements
- Current, legal, and unrestricted ability to work in the United States
- High school or equivalent education required
- Food Service Handler Card and TABC certification currently valid for a minimum of at least 6 months
- Preferred 1-2 years experience in a full-service restaurant or lounge
- Ability to lift and carry 50 lbs
- Stand for periods of 8-10 hours
- Communicate clearly in verbal and written English
- Ability to bend, squat, and stretch in confined spaces
- Comply with safety and health department procedures and laws
- Maintain neat, clean, and well-groomed appearance
- Adhere to hotel policies including attendance, safety, and behavior
Job Qualifications
- High school diploma or equivalent
- 1-2 years experience in a full-service restaurant or lounge preferred
- Current Food Handler's Card valid for at least 6 months
- Current TABC certification valid for at least 6 months
- Strong knowledge of SNHD regulations and standards
- Ability to work cooperatively and effectively in a team
- Excellent communication skills in verbal and written English
- Ability to maintain clean and safe work areas consistently
- Ability to prepare basic beverages and describe menu items
- Leadership skills consistent with Virgin Hotels core values
- Ability to participate actively in training sessions
Job Duties
- Support servers through timely bussing and resetting of tables
- Run food and beverages to guests
- Engage politely and timely with guests and coworkers including basic menu descriptions
- Ensure that items are fully stocked and equipment is in good working condition
- Maintain clean and safe work areas
- Follow SNHD regulations and standards consistently
- Participate in seamless BOH and FOH operations ensuring proper service
- Execute health and safety protocols while handling food and equipment
- Report health and safety concerns to leadership
- Contribute to successful SNHD inspections
- Monitor cleanliness of place settings, tabletops, and floors
- Perform customer service duties such as beverage and plate service
- Communicate with cashier and servers for guest needs
- Support server by running food and drinks as instructed
- Maintain organized work environment including stocking supplies and cleaning
- Clear tables and carry plates to dishwashing
- Prepare basic non-alcoholic beverages
- Explain basic details of food dishes and beverages to guests at delivery
- Attend all required training sessions
- Execute fabulous guest service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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