Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
flexible schedule
Job Description
Virgin Hotels is a dynamic and innovative hospitality company known for its vibrant atmosphere, exceptional customer service, and commitment to creating memorable guest experiences. As a part of the Virgin Group, Virgin Hotels combines luxury with a fun, original, and personable approach to hospitality. Their properties blend modern design with thoughtful amenities, aiming to deliver high-quality service in a unique and engaging environment. The company emphasizes collaboration, creativity, and customer-centric values, ensuring that employees and guests alike feel valued and inspired. Virgin Hotels operates within the hospitality and entertainment industry, specifically focusing on providing full-service hotel experiences with attention to dining, lodging, and guest interaction.
The role being offered is that of a Food Runner and Busser, a crucial position within the food and beverage team at Virgin Hotels. This position involves supporting servers by timely bussing and resetting tables and running food and beverages to guests. It requires an individual who can engage politely, responsively, and with a positive attitude toward both guests and coworkers. Working in this role means being an essential part of a seamless front-of-house (FOH) and back-of-house (BOH) operation, ensuring that service standards meet and exceed guest expectations. The Food Runner and Busser role demands excellent teamwork, knowledge of health and safety regulations, and a proactive approach to problem-solving.
Employees in this position must maintain clean, safe, and organized work areas, ensuring items are fully stocked and equipment is functional. Adherence to Southern Nevada Health District (SNHD) regulations is vital, as is holding current certifications such as a Food Handler's Card and TABC certification. The role involves preparing basic beverages, explaining menu items to guests, and consistently delivering exceptional customer service. Virgin Hotels values candidates who are enthusiastic, passionate, and capable of inspiring and motivating others while embodying the company's core values of fun, innovation, originality, and excellent customer service.
This is a full-time position that requires physical stamina, including the ability to lift heavy items, stand for extended periods, and work in variable environmental conditions. A high school diploma or equivalent is required, alongside 1-2 years of preferred experience in a full-service restaurant or lounge. Virgin Hotels prioritizes diversity, inclusion, and equal opportunity employment, welcoming applicants from all backgrounds. The position offers a collaborative work environment where team players thrive and contribute to a vibrant workplace culture. Potential candidates should be ready to participate actively in training sessions and comply with all health and safety protocols, ensuring a safe, hygienic, and efficient operation.
Overall, Virgin Hotels offers an exciting opportunity for individuals passionate about hospitality and customer service to join a renowned brand. The Food Runner and Busser role is integral to the success of the dining service and guest satisfaction, providing an excellent platform for career growth within the hospitality industry.
The role being offered is that of a Food Runner and Busser, a crucial position within the food and beverage team at Virgin Hotels. This position involves supporting servers by timely bussing and resetting tables and running food and beverages to guests. It requires an individual who can engage politely, responsively, and with a positive attitude toward both guests and coworkers. Working in this role means being an essential part of a seamless front-of-house (FOH) and back-of-house (BOH) operation, ensuring that service standards meet and exceed guest expectations. The Food Runner and Busser role demands excellent teamwork, knowledge of health and safety regulations, and a proactive approach to problem-solving.
Employees in this position must maintain clean, safe, and organized work areas, ensuring items are fully stocked and equipment is functional. Adherence to Southern Nevada Health District (SNHD) regulations is vital, as is holding current certifications such as a Food Handler's Card and TABC certification. The role involves preparing basic beverages, explaining menu items to guests, and consistently delivering exceptional customer service. Virgin Hotels values candidates who are enthusiastic, passionate, and capable of inspiring and motivating others while embodying the company's core values of fun, innovation, originality, and excellent customer service.
This is a full-time position that requires physical stamina, including the ability to lift heavy items, stand for extended periods, and work in variable environmental conditions. A high school diploma or equivalent is required, alongside 1-2 years of preferred experience in a full-service restaurant or lounge. Virgin Hotels prioritizes diversity, inclusion, and equal opportunity employment, welcoming applicants from all backgrounds. The position offers a collaborative work environment where team players thrive and contribute to a vibrant workplace culture. Potential candidates should be ready to participate actively in training sessions and comply with all health and safety protocols, ensuring a safe, hygienic, and efficient operation.
Overall, Virgin Hotels offers an exciting opportunity for individuals passionate about hospitality and customer service to join a renowned brand. The Food Runner and Busser role is integral to the success of the dining service and guest satisfaction, providing an excellent platform for career growth within the hospitality industry.
Job Requirements
- Current, legal, and unrestricted ability to work in the United States
- High school or equivalent education required
- Food Service Handler Card and TABC certification currently valid for a minimum of at least 6 months
- Preferred 1-2 years experience in a full-service restaurant or lounge
- Ability to lift and carry 50 lbs
- Stand for periods of 8-10 hours
- Communicate clearly in verbal and written English
- Ability to bend, squat, and stretch in confined spaces
- Comply with safety and health department procedures and laws
- Maintain neat, clean, and well-groomed appearance
- Adhere to hotel policies including attendance, safety, and behavior
Job Qualifications
- High school diploma or equivalent
- 1-2 years experience in a full-service restaurant or lounge preferred
- Current Food Handler's Card valid for at least 6 months
- Current TABC certification valid for at least 6 months
- Strong knowledge of SNHD regulations and standards
- Ability to work cooperatively and effectively in a team
- Excellent communication skills in verbal and written English
- Ability to maintain clean and safe work areas consistently
- Ability to prepare basic beverages and describe menu items
- Leadership skills consistent with Virgin Hotels core values
- Ability to participate actively in training sessions
Job Duties
- Support servers through timely bussing and resetting of tables
- Run food and beverages to guests
- Engage politely and timely with guests and coworkers including basic menu descriptions
- Ensure that items are fully stocked and equipment is in good working condition
- Maintain clean and safe work areas
- Follow SNHD regulations and standards consistently
- Participate in seamless BOH and FOH operations ensuring proper service
- Execute health and safety protocols while handling food and equipment
- Report health and safety concerns to leadership
- Contribute to successful SNHD inspections
- Monitor cleanliness of place settings, tabletops, and floors
- Perform customer service duties such as beverage and plate service
- Communicate with cashier and servers for guest needs
- Support server by running food and drinks as instructed
- Maintain organized work environment including stocking supplies and cleaning
- Clear tables and carry plates to dishwashing
- Prepare basic non-alcoholic beverages
- Explain basic details of food dishes and beverages to guests at delivery
- Attend all required training sessions
- Execute fabulous guest service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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