Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development
Job Description
The hiring establishment is a vibrant dining venue known for its commitment to providing exceptional family-style service, a welcoming atmosphere, and a dedication to inclusivity through its diversity, equity, and inclusion (DEI) culture. This establishment values excellence not only in food quality but also in guest interaction, making it a popular choice for both locals and visitors seeking a memorable dining experience. As a key player in the hospitality industry, this restaurant upholds high standards of service that align with its mission and vision to create a safe, enjoyable, and engaging environment for guests and staff alike.
The role of the Food Runner is vital to the smooth operation of the dining service. This position is designed for an individual who thrives in a fast-paced, guest-focused environment. Food Runners act as crucial links between the kitchen and the guests, ensuring that food orders are delivered quickly and accurately while maintaining impeccable standards of cleanliness and safety in the dining area. The role requires excellent communication skills as the Food Runner must effectively convey important information from the chefs to the guests, including any modifications to food items or menu inquiries. Maintaining the dining area's presentation by setting tables, removing courses promptly, replenishing utensils, and attending to guest needs such as spills or special requests is a key component of the job.
Adhering to sanitation and safety policies is critical to protecting both the establishment and its patrons. This includes serving food at proper temperatures and closing the dining area each shift by cleaning, sweeping, vacuuming, and waste management. The Food Runner embodies the establishment's core values and family-style service philosophy, contributing to an environment where guests feel valued and at home. The job also involves participating actively in the DEI culture, reinforcing an atmosphere of respect and inclusion among staff and guests.
Candidates will benefit from a role that offers not only the opportunity to engage with patrons and develop their interpersonal skills but also to work as part of a dynamic team committed to delivering excellent service. The position demands physical mobility, including standing, walking, bending, and lifting within variable temperature conditions, sometimes in noisy or crowded settings. The employer values flexibility as schedules may include evenings, weekends, holidays, and potential overtime to meet operational needs.
Overall, this role is perfect for someone enthusiastic about hospitality, passionate about guest service excellence, and eager to contribute to a workplace culture that prioritizes service, safety, and inclusivity.
The role of the Food Runner is vital to the smooth operation of the dining service. This position is designed for an individual who thrives in a fast-paced, guest-focused environment. Food Runners act as crucial links between the kitchen and the guests, ensuring that food orders are delivered quickly and accurately while maintaining impeccable standards of cleanliness and safety in the dining area. The role requires excellent communication skills as the Food Runner must effectively convey important information from the chefs to the guests, including any modifications to food items or menu inquiries. Maintaining the dining area's presentation by setting tables, removing courses promptly, replenishing utensils, and attending to guest needs such as spills or special requests is a key component of the job.
Adhering to sanitation and safety policies is critical to protecting both the establishment and its patrons. This includes serving food at proper temperatures and closing the dining area each shift by cleaning, sweeping, vacuuming, and waste management. The Food Runner embodies the establishment's core values and family-style service philosophy, contributing to an environment where guests feel valued and at home. The job also involves participating actively in the DEI culture, reinforcing an atmosphere of respect and inclusion among staff and guests.
Candidates will benefit from a role that offers not only the opportunity to engage with patrons and develop their interpersonal skills but also to work as part of a dynamic team committed to delivering excellent service. The position demands physical mobility, including standing, walking, bending, and lifting within variable temperature conditions, sometimes in noisy or crowded settings. The employer values flexibility as schedules may include evenings, weekends, holidays, and potential overtime to meet operational needs.
Overall, this role is perfect for someone enthusiastic about hospitality, passionate about guest service excellence, and eager to contribute to a workplace culture that prioritizes service, safety, and inclusivity.
Job Requirements
- Work may be performed in an area, which may be unusually noisy and crowded
- Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high
- Normal sense of smell, touch, sound and vision range
- Eye/hand coordination and manual dexterity
- Work area is subject to variable temperatures
- May be subject to smoking environment and moderate noise
- Must have ability to provide internal/external guests with service excellence
- Excellent communication and observation skills
- Easygoing demeanor
- Above average speech - both speaking and reading/writing English
- Excellent interpersonal skills
- Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed
Job Qualifications
- Strong verbal communication skills
- Experience using basic cleaning supplies such as brooms, dustpans, spray bottles, and towels
- Experience using and cleaning cocktail trays, bus carts, glass and silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, and lemon slicer
- High school diploma or equivalent
Job Duties
- Prepare dining room
- Deliver food orders from the kitchen to guests’ tables and the bar quickly and accurately
- Answer guests’ questions about ingredients and menu items
- Present a professional manner at all times
- Protect establishment and guests by adhering to sanitation and safety policies
- Ensure food is served in accordance with safety standards (e.g. proper temperature)
- Act as the contact point between front of the house and back of the house staff
- Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, being alert to guest spills or other special needs
- Close dining facility by cleaning chairs and tables, sweeping and/or vacuuming floors, and removing trash and recyclables from the facility
- Exemplify our core values, family style service, our mission and vision
- Exemplify our DEI (diversity, equity, inclusion) culture
- Perform other job-related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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