Food Runner-Charlotte

Charlotte, NC, USA|

Job Overview

Benefits

Paid Time Off

Employee Discounts

flexible schedule

Job Description

The hiring establishment is a dynamic and customer-focused restaurant committed to delivering exceptional dining experiences. Known for its vibrant atmosphere and dedication to quality service, this restaurant caters to a diverse clientele who value prompt and accurate food delivery alongside attentive guest interactions. The establishment prides itself on maintaining a seamless operation that enhances customer satisfaction and promotes a pleasant working environment for all team members.

The role of Food Runner is essential in ensuring the smooth flow of service during each shift. This position involves assisting servers by delivering food to the correct tables at the right time, ensuring that each dish is presented accurately and meets quality standards before reaching guests. The Food Runner also plays a vital part in clearing tables swiftly to prepare for incoming guests and responding promptly to various guest needs, contributing to an overall efficient dining experience. Working closely with kitchen staff and servers, the Food Runner must have excellent communication skills and the ability to move quickly and efficiently. This role is physically demanding, requiring standing and walking for most of the shift and the capability to lift up to 20 pounds. Ideal candidates will have a strong knowledge of menu items, an eye for detail regarding food presentation and temperature, and a passion for customer service. This position is perfect for individuals who thrive in a fast-paced, high volume restaurant environment and enjoy being an active part of the hospitality team. The Food Runner role offers valuable experience in food service, an opportunity to work in a collaborative team setting, and the chance to contribute directly to guest satisfaction through timely and accurate service.

Job Requirements

High school diploma or equivalent is preferred
1-2 years of experience in food service or hospitality field
Strong verbal skills
Ability to move quickly to ensure food is delivered promptly and that food in the window doesn't sit for longer than expected
Be able to lift up to 20 lbs
Be able to stand and walk for most of the scheduled shift

Job Qualifications

High school diploma or equivalent is preferred
1-2 years of experience in food service or hospitality field
Strong verbal skills
Strong knowledge of menu items
Ability to move quickly to ensure food is delivered promptly and that food in the window doesn't sit for longer than expected
High volume restaurant experience is a plus

Job Duties

Check food for accuracy, presentation and temperature prior to removing it from the window
Communicate with all parts of the kitchen so food ticket is executed correctly
Deliver food to tables promptly
Answer questions about the food if ask guest asks
Pre-bus soiled plates from guest tables
Tidy work stations and expo area
Understand restaurant layout in order for food to be delivered correctly