Food Runner Buffet - On Call

Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career Development

flexible scheduling

Job Description

Palms is a renowned hospitality establishment committed to delivering exceptional guest experiences through high-quality service in a vibrant and fast-paced environment. Known for its dynamic atmosphere and dedication to excellence, Palms offers a variety of dining options within a resort setting that caters to a diverse clientele. The company prides itself on fostering a supportive and engaging workplace culture where employees are encouraged to develop professionally and contribute meaningfully to the team’s success. Palms operates with a strong focus on equality and inclusivity, providing all employees and applicants with equal employment opportunities regardless of race, color, religion, age, sex, national origin, disability, or any other protected characteristic. Palms also ensures reasonable accommodations are made in compliance with applicable laws, promoting a work environment that values growth and well-being for every team member.

The Food/Beverage Runner role at Palms is integral to maintaining the seamless flow of service within the dining areas by providing prompt and courteous tableside service. Reporting to the Assistant Manager and/or General Manager, this position requires the individual to be knowledgeable about the menu offerings and able to effectively communicate details about the dishes to guests with accuracy and enthusiasm. The runner plays a crucial role in expediting food orders from the kitchen to guests, ensuring that each dish is delivered in accordance with the sequence of service and the kitchen’s directives. Attention to cleanliness, organization, and guest satisfaction are paramount, as the role involves maintaining the presentation of dining tables, checking chairs and stations for cleanliness, and supporting management in operations. Additionally, the Food/Beverage Runner must be adaptable to work varied shifts, including weekends and holidays, while consistently demonstrating excellent customer service and teamwork skills. The role also includes responsibilities oriented toward health and safety, particularly in response to public health emergencies, underscoring the company’s commitment to a safe and secure dining experience. This position is ideal for candidates with prior experience in fast-paced, high-volume dining environments who are enthusiastic about contributing to a hospitality team that values efficiency, guest satisfaction, and professional development.

Job Requirements

High school diploma or equivalent
Six months experience in a high-volume dining restaurant as a food runner or server preferred
Ability to multi-task and work well in a fast paced team-oriented environment
Effective listening abilities with strong judgment skills
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Ability to work varied shifts including weekends and holidays
Knowledge of food and menu preparation
Experience working in a similar resort setting

Job Qualifications

Knowledgeable of food and menu preparation
Ability to multi-task and work well in a fast paced team-oriented environment
Effective listening abilities with strong judgment skills
Knowledge of accommodations room capacities amenities and menu items including standard and alcoholic beverages
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Work varied shifts to include weekends and holidays
High school diploma or equivalent
Six months experience in a high-volume dining restaurant as a food runner or server preferred
Fine dining and three meal restaurant experience preferred
Experience working in a similar resort setting
Equivalent combination of education and progressive relevant and direct experience may be considered in lieu of minimum educational experience requirements indicated above
Demonstrated experience developing department goals and action plans in accordance with property and overall company goals

Job Duties

Greet guest in a positive friendly manner making them feel welcome
Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expeditor
Describe food upon placement on the table answering questions pertaining to the dishes
Describe menu features as needed include changes and additions
Communicate with expeditor to ensure delivery of food to the correct table and position
Perform assigned open and closing side-work
Communicate needs of the guest to kitchen and management inform management of guest reaction and comments and assist management to ensure smooth operation and quality service