Food Runner

HHM Hotels is a renowned hospitality company dedicated to providing exceptional guest experiences through their commitment to quality service and excellence. Known for their inclusive and respectful work environment, HHM Hotels embraces diversity and ensures equal opportunities for all employees regardless of race, color, gender, sexual orientation, or other protected statuses. Their reputation in the hotel industry is backed by a strong organizational culture anchored in values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These core beliefs guide the team to consistently deliver outstanding hospitality services and ensure guest satisfaction.

HHM Hotels offers an exciting career opportunity for a Food Runner position within their team. This full-time role is essential for maintaining high standards of food service and ensuring that guests enjoy prompt and courteous service during their dining experience. As a Food Runner, you will be responsible for serving and replenishing food items offered at the restaurant, maintaining food service areas, and ensuring cleanliness throughout the shift. Additionally, the role involves handling guest transactions effectively and supporting smooth and efficient register operations. This position plays a crucial role in the daily functioning of the restaurant and contributes significantly to the overall ambiance and customer satisfaction.

The Food Runner reports directly to the Restaurant Manager and will be expected to greet and acknowledge guests warmly as they enter the restaurant. A key part of the role involves assisting in the storage of deliveries, stocking condiments and utensils in the beverage area, and filing coffee and teapots properly. Being knowledgeable about both the front and back of house operations, including storage areas and the ice room, is essential. The Food Runner also takes responsibility for maintaining the appearance of patio furniture and managing the opening and closing of umbrellas. At the end of the day, this role oversees pulling in signs and shutting down the Food Pavilion.

Thorough knowledge of menu pricing, item locations, and daily specials is necessary, along with understanding how each product is prepared and what condiments accompany it. Operating all line equipment safely and efficiently is part of the daily duties. Maintaining sanitation and cleanliness throughout the working environment is mandatory to comply with health codes and company standards. The Food Runner is expected to demonstrate a positive, can-do attitude and total cooperation with the team while promptly reporting any safety or quality issues, including spoilage. This role is interactive and dynamic, requiring flexibility, attention to detail, and an energetic approach to meet the demands of a busy restaurant setting.

HHM Hotels encourages those interested in advancing their careers in hospitality to consider this role, as it offers a clear potential career path to positions such as Server or Bartender. The company values strong interpersonal communication skills and the ability to work flexible schedules, including holidays, weekends, and evenings, to ensure the restaurant operates seamlessly. The physical aspect of the role requires standing and moving for extended periods, with frequent kneeling, pushing, pulling, and the ability to lift up to 30 pounds.

Joining HHM Hotels as a Food Runner means becoming part of a team where people are truly valued and the goal is to deliver excellence in every guest interaction. This is not just a job but an opportunity to build a promising career in the hospitality industry with a company known for its supportive and inclusive culture. If you are motivated, enthusiastic, and ready to contribute to a thriving environment, HHM Hotels welcomes your application for this full-time position.