Job Overview

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Compensation

Hourly
Range $11.00 - $16.75
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Benefits

Health Insurance
Paid Time Off
Career development opportunities

Job Description

HHM Hotels is a distinguished hospitality company recognized for its commitment to excellence and unparalleled guest service across its diverse portfolio of properties. With a strong presence in the hotel and restaurant industry, HHM Hotels is dedicated to providing an exceptional experience to both its guests and employees. Known for fostering a culture of respect, innovation, and inclusivity, the company thrives on the core values that revolve around teamwork, excellence, and a passion for service. HHM Hotels consistently invests in the growth and development of its team members, offering a variety of career opportunities and professional pathways within the hospitality sector. The organization emphasizes diversity and equal opportunity employment, ensuring a welcoming environment for all individuals regardless of background or personal characteristics.

The Food Runner role at HHM Hotels is an exciting entry-level position within their restaurant operations that is integral to maintaining smooth and efficient food service. This role is tailored for individuals who have a passion for guest satisfaction and a desire to work within a dynamic hospitality environment. As a Food Runner, you will be responsible for serving and replenishing food items, ensuring sanitation and cleanliness in the dining area, and managing guest transactions effectively. This position offers a great stepping stone to more advanced roles such as Server or Bartender, supporting career growth within the company’s food and beverage division.

In this role, Food Runners act as the frontline ambassadors for the restaurant, greeting guests warmly as they arrive and contributing to an inviting and clean atmosphere. Daily tasks include assisting with storage and stocking of deliveries, organizing beverage areas, and maintaining the appearance of outdoor furniture and amenities. Understanding the menu items, pricing, special offers, and preparation methods is crucial, as is the ability to operate line equipment confidently. The job requires physical stamina since it involves standing, moving, lifting, and other manual tasks. Strong interpersonal skills and a positive attitude with a 'can do' spirit are essential to succeed and uphold the brand’s reputation for service quality and operational efficiency.

At HHM Hotels, this role is designed to blend practical food service duties with opportunities for personal growth, learning, and development. The ideal candidate should be prepared to work flexible schedules including weekends, holidays, and evenings, and be ready to engage actively with both guests and team members. Working in a fast-paced environment, the Food Runner helps ensure the timely delivery of food and excellent guest experiences that align with the company’s mission to deliver only excellence and own every aspect of one’s responsibilities. This position offers a unique chance to join a vibrant team that believes people are the company’s most valuable capability and supports each other with hearts that serve and a nimble, responsive work ethic.

Job Requirements

  • Experience in a food service environment is strongly preferred
  • Strong interpersonal communication skills (written and verbal) required
  • Ability to work flexible schedules including holidays, weekends, and evenings

Job Qualifications

  • Experience in a food service environment is strongly preferred
  • Strong interpersonal communication skills (written and verbal) required
  • Ability to work flexible schedules including holidays, weekends, and evenings

Job Duties

  • Reports to the restaurant manager for daily tasks
  • Must greet and acknowledge guest as soon as they enter the restaurant with a warm and welcome manner
  • Maintains sanitation and cleanliness
  • Assists in storing of all deliveries
  • Responsible for stocking all of the condiments, utensils in the beverage area
  • Filing of coffee and teapots
  • Knows front and back of house, storage area and ice room
  • Maintain appearance of patio furniture and the opening and closing of umbrellas
  • Responsible for pulling in signs and shutting down the food pavilion
  • Know menu pricing, location of items and specials
  • Know how each product is prepared along with its condiments
  • Know how to operate all line equipment
  • Maintains sanitation and cleanliness at all times
  • Exhibits a 'can do' attitude and total cooperation
  • Reports safety issues and quality/spoilage issues

Job Criteria

Experience

No experience required


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