Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.00 - $15.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Life insurance
flexible schedule
growth opportunities
team atmosphere
Paid Time Off

Job Description

Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas in 1975. Over the years, it has established itself as an iconic destination celebrated for its bold flavors and inviting atmosphere. Known particularly for its Big Mouth burgers, house smoked ribs, sizzling fajitas, and hand-shaken margaritas, Chili's has earned a loyal following by combining delicious food with warm, genuine hospitality. The company’s foundation rests on providing exceptional service and fostering a spirited environment where both Guests and Team Members feel valued and appreciated. Chili's commitment to quality extends beyond food, emphasizing an inclusive culture and a dedication to community involvement and giving back to those around them.

The current opening is for the role of Food Runner – a dynamic and crucial position within the restaurant’s front-of-house team. Food Runners at Chili's play a pivotal role in crafting memorable dining experiences by delivering food and beverages promptly and professionally while maintaining a hospitable connection with Guests and team members alike. This role serves as a stepping stone for eager individuals who wish to advance quickly to a Server position, making it an excellent opportunity for those passionate about hospitality and eager to develop their careers in the restaurant industry. The Food Runner position requires energy, enthusiasm, and a genuine desire to make people feel special through outstanding customer interactions.

Food Runners are responsible for supporting Servers by ensuring tables stay clear of dirty dishes and clutter through efficient pre-bussing, attending to Guests’ immediate needs, and contributing to a safe and welcoming dining environment for all. This role demands a keen eye for detail, quick thinking within a fast-paced, high-volume setting, and the capability to maintain a composed demeanor while delivering exceptional guest service. Flexibility is essential, as candidates must be available to work some weekdays, weekends, and holidays to help meet the restaurant’s operational demands.

At Chili's, the culture fosters a positive and vibrant workplace where teamwork and communication are key. Food Runners not only build rapport with Guests but also collaborate closely with other Team Members to ensure flawless service delivery. The restaurant promotes a fun, energetic work atmosphere, encouraging Food Runners to express their personalities while adhering to high standards of hospitality. Prior experience in the food service industry is beneficial, but the company values a great attitude and eagerness to learn above all.

Chili's offers a flexible schedule with options for both part-time and full-time employment, designed to accommodate diverse lifestyles and commitments. The hiring process is streamlined to identify motivated candidates promptly, reflecting the company's efficient and supportive onboarding approach. Additionally, Chili's provides a competitive benefits package that includes health, dental, and life insurance, catering to the wellbeing of its employees. Growth opportunities abound within the company for committed team members looking to advance their careers in service and hospitality.

Overall, this Food Runner role at Chili's is an excellent opportunity to join a well-established restaurant brand known for its quality food, enthusiastic service, and inclusive culture. Whether you are just starting in the hospitality industry or seeking a career progression from an entry-level position to a server role, Chili's provides the training, support, and environment to thrive. If you possess a positive attitude, can act swiftly in a busy environment, and are dedicated to providing personalized Guest experiences, this role offers a rewarding platform for personal and professional growth.

Job Requirements

  • Ability to work some weekends, weekdays, and holidays as needed
  • good communication skills
  • ability to work efficiently in a fast-paced environment
  • positive attitude
  • willingness to learn and grow
  • basic knowledge of food service etiquette

Job Qualifications

  • Great attitude and approach to guests and team members
  • thinks and acts quickly in a fast-paced, high-volume environment
  • provides a customized experience for every guest
  • prior experience a plus

Job Duties

  • Provide hospitable and customized service to each guest
  • improve the guest experience by interacting, connecting, and ensuring needs are met
  • keep the tables free of dirty dishes through pre-bussing any empty glassware, debris, empty bottles, plate ware, silverware, etc
  • partner with other team members to ensure guest satisfaction
  • must be available to work some weekends, weekdays, and holidays as needed
  • contribute to maintaining a safe and welcoming environment

Job Criteria

Experience

Entry Level (1-2 years)


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