Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

health benefits
employee discount
Paid training
Referral program
weekly pay
Employee perks program
holiday closures

Job Description

PJ Whelihan's Restaurant + Pub, commonly referred to as PJW, is a neighborhood-focused dining and entertainment establishment with a strong community heritage. Each location pays tribute to the founder's grandfather, creating a warm and authentic atmosphere that guests have come to appreciate. Known for its impressive TV packages airing all the major sports events, PJW prides itself on being the ultimate destination for sports fans. The busy bar is a highlight, featuring a vast selection of beers on tap including PJW Copper Lager, a signature house beer brewed exclusively by Victory Brewing Company. This unique brew forms part of the distinctive experience PJ Whelihan's offers its patrons. Beyond beverages, the restaurant is famous for its delicious wings, which have earned a dedicated following and become a community tradition in themselves. The dedication to delivering consistent quality and a memorable guest experience across all PJW locations has driven the long-standing success of the PJW Restaurant Group.

The role of Food Runner at PJ Whelihan's Restaurant + Pub in Lehighton, PA, is a vital support position that ensures swift and accurate delivery of food orders from the kitchen to guests. This position is perfect for individuals who thrive in high-energy environments and enjoy being part of a dynamic team. As a Food Runner, you will serve as the crucial link between kitchen staff and front-of-house servers, helping to maintain the flow of service and enhance customer satisfaction. Your responsibilities will include verifying orders to confirm accuracy, coordinating timing with kitchen staff to ensure food is served at proper temperatures, and assisting with additional tasks like setting and clearing tables to ensure a smooth dining experience.

PJ Whelihan's seeks candidates with a charismatic and friendly personality, who take pride in their appearance and present themselves professionally. The ideal employee remains calm under pressure and demonstrates leadership qualities by confidently managing their responsibilities. This role involves frequent standing and lifting, requiring physical stamina and attention to safety. Communication skills are essential, as you will interact directly with guests and work closely with the kitchen team to address any order discrepancies or special requests. This position offers a unique opportunity to contribute to a celebrated and growing restaurant group that values its employees and community engagement. Working with PJW means becoming part of a family that supports career growth and takes pride in delivering exceptional dining experiences.

Job Requirements

  • High school diploma or equivalent preferred
  • Must be able to work flexible hours including nights, weekends, and holidays
  • Ability to follow safety and sanitation guidelines
  • Strong interpersonal and communication skills
  • Ability to work effectively in a fast-paced, team-oriented environment

Job Qualifications

  • Must be positive, upbeat, and welcoming
  • No previous restaurant experience required
  • Ability to communicate and understand predominant guest languages
  • Ability to work in standing position for up to 5 hours
  • Ability to safely lift and maneuver trays weighing 20 to 25 pounds

Job Duties

  • Deliver food orders from the kitchen to the appropriate tables or customers promptly and efficiently
  • Verify each order matches the customer's requests in items, quantity, special instructions, and modifications
  • Communicate with kitchen staff or servers to correct any order discrepancies
  • Coordinate with kitchen to time multiple orders for simultaneous delivery
  • Assist with setting and clearing tables as needed
  • Refill water glasses, bring condiments, and provide other dining assistance
  • Maintain open communication with kitchen staff and servers to ensure smooth service
  • Keep work areas clean and organized
  • Greet and interact with customers in a friendly and professional manner
  • Respond attentively to additional customer requests

Job Criteria

Experience

No experience required


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