
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Paid holidays
Training and Development
Job Description
Sheraton Dallas Hotel, located at 400 Olive St, Dallas, Texas, is a prominent member of the Marriott International family, known globally for its dedication to delivering exceptional guest experiences. As part of Marriott International, Sheraton Hotels & Resorts prides itself on fostering a diverse, inclusive community where employees are encouraged to grow both personally and professionally. This hotel is not only a landmark in Dallas but also a vibrant hub where culture, comfort, and service excellence meet to create memorable stays for guests from around the world.
The Sheraton Dallas Hotel invites applications for the position of General Runner, a full-time, non-management role within the Rooms & Guest Services Operations category. This role is pivotal in ensuring seamless hotel operations by supporting multiple departments such as housekeeping, engineering, banquet services, restaurants, and front desk reception. The General Runner acts as the essential link, delivering necessary items promptly to guest rooms or various hotel areas, contributing significantly to both guest satisfaction and operational success.
This position demands a dynamic individual who is always on the move, prepared to undertake physical tasks including standing, sitting, walking extensively, and maneuvering through tight and elevated spaces. The role includes duties that require lifting and moving items weighing up to 55 pounds without assistance, as well as reaching, kneeling, turning, stretching, and bending. The ability to read and interpret diverse information formats, including fine print, is essential for successfully navigating the role’s responsibilities. A professional appearance and communication level must be consistently maintained, reflecting the high standards of the Sheraton brand.
The General Runner’s contributions are fundamental in supporting a safe work environment, adhering strictly to company policies and procedures, protecting company assets, maintaining quality standards, and upholding guest confidentiality. The role extends beyond simple delivery tasks—it is about creating an unforgettable, unique guest experience by ensuring all departments function smoothly and receive necessary support at the right time and place.
Being part of Sheraton means joining a global community where teamwork, inclusivity, and connection are at the heart of the work culture. Since 1937, Sheraton has stood as a gathering point for guests and employees alike, making every individual feel welcomed and appreciated. Sheraton Dallas encourages individuals passionate about teamwork and delivering meaningful guest experiences to become part of their mission as "The Place Where the World Meets." Joining Sheraton is not just about starting a job; it’s about beginning a journey to reach your fullest potential, being part of an incredible global team, and making an impact daily in a prestigious hospitality environment.
The Sheraton Dallas Hotel invites applications for the position of General Runner, a full-time, non-management role within the Rooms & Guest Services Operations category. This role is pivotal in ensuring seamless hotel operations by supporting multiple departments such as housekeeping, engineering, banquet services, restaurants, and front desk reception. The General Runner acts as the essential link, delivering necessary items promptly to guest rooms or various hotel areas, contributing significantly to both guest satisfaction and operational success.
This position demands a dynamic individual who is always on the move, prepared to undertake physical tasks including standing, sitting, walking extensively, and maneuvering through tight and elevated spaces. The role includes duties that require lifting and moving items weighing up to 55 pounds without assistance, as well as reaching, kneeling, turning, stretching, and bending. The ability to read and interpret diverse information formats, including fine print, is essential for successfully navigating the role’s responsibilities. A professional appearance and communication level must be consistently maintained, reflecting the high standards of the Sheraton brand.
The General Runner’s contributions are fundamental in supporting a safe work environment, adhering strictly to company policies and procedures, protecting company assets, maintaining quality standards, and upholding guest confidentiality. The role extends beyond simple delivery tasks—it is about creating an unforgettable, unique guest experience by ensuring all departments function smoothly and receive necessary support at the right time and place.
Being part of Sheraton means joining a global community where teamwork, inclusivity, and connection are at the heart of the work culture. Since 1937, Sheraton has stood as a gathering point for guests and employees alike, making every individual feel welcomed and appreciated. Sheraton Dallas encourages individuals passionate about teamwork and delivering meaningful guest experiences to become part of their mission as "The Place Where the World Meets." Joining Sheraton is not just about starting a job; it’s about beginning a journey to reach your fullest potential, being part of an incredible global team, and making an impact daily in a prestigious hospitality environment.
Job Requirements
- high school diploma or equivalent
- ability to lift and move objects weighing up to 55 pounds without assistance
- physical capability to stand, sit, walk extensively and navigate tight spaces
- ability to read and interpret various information formats including fine print
- willingness to follow company policies and maintain confidentiality
- commitment to upholding quality and safety standards
Job Qualifications
- high school diploma or equivalent (ged)
- no prior related work experience required
- no supervisory experience required
- ability to move and lift items weighing up to 55 pounds without assistance
- effective communication skills
- professional demeanor and appearance
Job Duties
- deliver items directly to guests in their rooms
- provide support to housekeeping, engineering, banquet services, restaurants, front desk and other departments
- ensure safe work environment
- follow company policies and procedures
- maintain confidentiality and protect company assets
- uphold quality standards and professional appearance
- perform physical tasks including lifting, walking, reaching, kneeling, and bending
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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