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MacArthur Place logo

Food Runner (1 full-time or 4 part-time)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.47
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discounts on hotel stays
employee discounts on dining
employee discounts on spa services
opportunities for career growth
Opportunities for advancement within hospitality industry
supportive team culture
inclusive team culture

Job Description

MacArthur Place is a distinguished luxury resort located in Sonoma, renowned for its elegant accommodations, exceptional farm-to-table dining, curated wine tastings, a serene spa, an outdoor heated pool, and a cutting-edge fitness center. Originally a historic estate, MacArthur Place has evolved into Sonoma's premier destination for travelers seeking a blend of comfort, sophistication, and a memorable hospitality experience. The resort is committed to fostering a culture of excellence, diversity, and inclusion, ensuring that every guest encounter is infused with warmth and professionalism. Employees at MacArthur Place take pride in contributing to an environment where creativity and collaboration thrive, setting a... Show More

Job Requirements

  • Ability to stand, walk, bend, push, pull, and lift/carry up to 50 lbs for extended periods
  • carry and balance multiple dishes, trays, and service items simultaneously
  • comfortable working indoors and outdoors in varying temperatures, conditions, noise levels, and exposure to hot kitchen equipment
  • required to maintain energy, focus, and professionalism during peak service periods
  • availability to work flexible schedules, including evenings, weekends, holidays, and high-occupancy periods
  • strong work ethic and commitment to exceptional guest service

Job Qualifications

  • Previous restaurant or hospitality experience is a plus
  • training provided
  • team player with a positive attitude, strong work ethic, and commitment to delivering exceptional guest service
  • excellent communication skills and ability to multitask effectively in a fast-paced environment
  • ability to successfully complete all required training, including Food Handler and Alcohol Service Certification (or obtain upon hire)

Job Duties

  • Deliver meals promptly and accurately, ensuring proper presentation, temperature, and plating meet MacArthur Place luxury standards
  • coordinate with servers and kitchen staff to maintain smooth service flow and timely delivery of all food items
  • engage courteously with guests, answer menu questions, make suggestions, and ensure dietary restrictions, allergies, and special requests are handled appropriately
  • respond promptly to guest inquiries and support servers by delivering additional condiments, utensils, beverages, or other guest requests
  • assist with tray assembly, table setups, and service for special events, banquets, or room service
  • maintain cleanliness and organization of work areas, tables, and service stations
  • restock trays, utensils, condiments, and supplies
  • follow all food safety, sanitation, and allergen-handling guidelines to ensure guest safety and regulatory compliance
  • monitor the dining environment for safety hazards, including spills, hot plates, or obstacles, and take corrective action
  • perform pre-shift duties, including setting up stations, preparing trays/utensils, checking supplies, and ensuring the dining area is ready for service
  • perform post-shift duties, including cleaning service areas, storing supplies, restocking for the next shift, and assisting with inventory checks
  • collaborate with team members during peak service periods to ensure timely delivery and a seamless guest experience
  • maintain a polished appearance and professional demeanor at all times, adhering to grooming, uniform, and conduct standards
  • follow timekeeping, attendance, meal, and rest break policies in accordance with California labor laws
  • uphold MacArthur Place’s luxury service standards and commitment to hospitality excellence

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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