Food Quality Manager

Aramark is a global leader in food service, facilities, and uniform services, committed to delivering quality experiences to its clients and customers. With a strong emphasis on diversity, equity, and inclusion, Aramark fosters an environment that respects and values every employee and partner. The company prides itself on maintaining a culture of acceptance and equality, ensuring all individuals receive fair treatment regardless of sexual orientation, genetic information, veteran status, or other personal attributes. Aramark operates across various sectors including education, healthcare, business, sports, and leisure, providing comprehensive dining and support services tailored to meet the unique needs of each client.

The role of Food Quality Manager at Aramark is a vital leadership position responsible for overseeing the quality and execution of dining solutions that satisfy patron preferences. This managerial role involves running the dining area where patrons place menu-based orders for prepared cuisine, ensuring a seamless and pleasant dining experience. The Food Quality Manager is tasked with implementing Aramark's coaching model to engage and develop team members, rewarding and recognizing their efforts, and ensuring that both individual and team performances meet objectives and client expectations. Leading daily team briefings and maintaining safety and sanitation standards are integral parts of this position. Moreover, the Food Quality Manager is responsible for maintaining strong client relationships by identifying client needs and communicating operational progress effectively.

Financial oversight falls under this role with responsibilities including the completion and maintenance of profit and loss statements, meeting client and company financial targets, and adhering to Operational Excellence fundamentals through food and labor initiatives. The manager supervises the team regarding production quality and control, guarantees that team members are adequately trained to implement company standards, and upholds compliance with safety and health regulations to create a safe environment for clients, customers, and employees alike.

Ideal candidates for the Food Quality Manager position bring at least one year of management experience and preferably hold a bachelor’s degree or equivalent experience. Strong interpersonal skills are essential to cultivate and maintain successful client and customer relationships and to deliver exceptional customer service guided by Aramark’s established service protocols. The role requires collaboration across departments to ensure a cohesive food service experience for all patrons. Physical demands of the position include the occasional lifting, carrying, pushing, and pulling of objects up to 50 pounds and the ability to endure long periods of standing. This comprehensive managerial role offers an opportunity to be part of a respected company dedicated to quality, safety, and customer satisfaction, while providing a supportive and inclusive workplace environment.