Food Quality Manager

Aramark is a global leader in food services, facilities management, and uniform services, dedicated to delivering exceptional experiences to clients and customers across various industries including education, healthcare, business, and sports and entertainment. With a commitment to corporate social responsibility and a strong emphasis on equality and inclusion, Aramark fosters a workplace culture that values diversity and promotes equal opportunity for all employees, partners, and stakeholders. The company upholds non-discriminatory practices regarding sexual orientation, genetic information, veteran status, and other personal characteristics, creating a respectful and supportive environment that encourages professional growth and development.

The role of Food Quality Manager at Aramark is a vital leadership position focused on ensuring the highest standards of food quality and service excellence. This managerial role is responsible for developing and implementing dining solutions that align with customer preferences and client expectations. The Food Quality Manager oversees the dining area operations where patrons place menu-based orders for prepared cuisine, striving to deliver a cohesive and satisfying food service experience. They play a critical role in engaging and developing the team using Aramark’s coaching model, motivating employees to reach their full potential while ensuring that safety, sanitation, and operational standards are rigorously maintained.

This position involves planning and conducting daily team briefings, supervising employees to meet production and quality goals, and maintaining compliance with health and safety regulations. The Food Quality Manager also acts as a liaison with clients to identify their needs and provide ongoing updates on operational progress. Financial responsibilities include managing profitability through the completion and maintenance of profit and loss statements (P&L), achieving financial targets, and adhering to food and labor cost initiatives under Operational Excellence fundamentals. The role demands strong interpersonal skills for cultivating successful client and customer relationships and requires effective collaboration with other departments to guarantee a seamless dining experience.

Ideal candidates possess at least one year of management experience and hold a bachelor's degree or equivalent experience. The role requires physical stamina for long periods of standing and occasional lifting of objects up to 50 pounds. Aramark offers robust training and development programs, including leadership and skills training workshops, to support continuous employee growth and career advancement. The company also provides opportunities for internships and flexible work arrangements where applicable, positioning itself as an employer of choice for individuals seeking to build a meaningful career in food service management with a global company committed to sustainability and inclusion.