Food Quality Assurance Supervisor

Naperville, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $59,797.00 - $74,746.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Disability insurance

Employee assistance program

Job Description

SkyChefs, established in 1942, is a pioneering leader in the aviation culinary industry, setting the benchmark for excellence and innovation in airline catering and retail services. With operations across 43 sites throughout the United States, SkyChefs delivers millions of meals yearly to top airlines and retail partners. The company is well-known for its commitment to operational excellence, culinary artistry, and continuous advancement in aviation culinary services, airline logistics, last-mile delivery, and retail commerce. SkyChefs embodies a work culture where teamwork and dedication converge to ensure quality service at every stage, from kitchen to runway. The company values its people and fosters an environment that encourages growth, leadership development, and significant impact, making a career at SkyChefs more than just a job—it is an opportunity to soar in a dynamic and team-oriented setting. Situated in Des Plaines, USA, this opportunity offers a competitive salary range between $59,796.82 and $74,746.03 annually with on-site work arrangements.

The role of Food Quality Assurance Supervisor is instrumental in maintaining the highest standards of food safety and quality within the Customer Service Center (CSC) facility. This position demands a seasoned professional responsible for implementing, monitoring, inspecting, and training teams on food safety and quality management systems. The supervisor ensures compliance with federal regulations such as FDA and USDA standards, customer specifications, and corporate policies related to food safety. Key responsibilities include overseeing critical control points, preventative control programs, conducting routine testing, and maintaining comprehensive food safety documentation. The role is also pivotal in supporting audit and inspection readiness, leading food safety investigations, and collaborating closely with department leadership to execute corrective measures effectively. Candidates with expertise in Hazard Analysis Critical Control Points (HACCP), Preventive Controls Qualified Individual (PCQI), and familiarity with the Global Food Safety Initiative (GFSI) standards will find this role a perfect fit for their skill set. Strong analytical, communication, and leadership abilities are essential to inspire and guide teams toward achieving regulatory compliance while ensuring operational success. This position requires excellent organizational skills, proficiency with technology, and a proactive mindset to foster ongoing improvement. Joining SkyChefs as a Food Quality Assurance Supervisor means stepping into a career path that blends technical expertise with leadership to uphold and elevate the company’s reputation for food safety and quality excellence.

Job Requirements

Bachelor’s degree in food science, food microbiology, chemistry, biology, engineering or related fields preferred
one to three years of related work experience required in the food safety area
certified preventive controls qualified individual (PCQI) required
working knowledge of Good Manufacturing Practice (GMP), FDA, USDA and HACCP regulations
strong interpersonal and communication skills
proven analytical and leadership skills
ability to develop and lead others to obtain desired results and achieve budget
excellent verbal, written and organizational skills combined with an aptitude for multi-tasking
knowledge of computer skills and Microsoft Office programs
collaborative leader who manages, coaches and respects people

Job Qualifications

Bachelor’s degree in food science, food microbiology, chemistry, biology, engineering or related fields preferred
certified preventive controls qualified individual (PCQI) and Hazard Analysis Critical Control Points (HACCP) working knowledge in Global Food Safety Initiative (GFSI) standards highly preferred
one to three years of related work experience in the food safety area required
proven analytical and leadership skills
strong interpersonal and communication skills
ability to develop and lead others to obtain desired results and achieve budget
working knowledge of Good Manufacturing Practice (GMP), FDA, USDA and HACCP regulations
excellent verbal, written and organizational skills combined with an aptitude for multi-tasking
collaborative leader who inspires, manages, coaches and respects people
knowledge of computer skills including use of technology (scanners, tablets, printers, copiers, etc.) and Microsoft Office programs as well as cloud-based systems

Job Duties

Ensure compliance with FDA, USDA, customer specifications and other regulatory and corporate food safety standards
monitor and verify the effectiveness of food safety programs and recordkeeping
oversee food safety CCPs, oPRPs, and PRPs, and conduct routine tests as defined by food safety and quality program
provide food safety training and ensure its effectiveness
maintain and verify food safety monitoring records
support inspection and audit readiness and manage external food safety, quality, and sanitation inspections and audits
assist department leadership in food safety investigations and report findings
conduct periodic quality checks and document processes for improvements
foster effective working relationships with internal stakeholders
support leadership in implementing corrective actions and provide reports to management
document and input data into the food safety and quality management system
insert monthly data in the company web-based portal
update food safety manuals and maintain relevant documents