Food Quality Assurance Supervisor

SkyChefs is a renowned company with a proud history dating back to 1942. As a trusted partner to the nation’s leading airlines and retailers, SkyChefs delivers millions of meals and exceptional service experiences every year across 43 sites throughout the United States. The company specializes in aviation culinary services, airline support, last-mile logistics, and retail commerce. With a legacy of operational excellence, culinary expertise, and continuous innovation, SkyChefs is committed to setting the industry standard in quality, reliability, and service at every altitude. The organization's teams work tirelessly from kitchen to runway to ensure customer satisfaction and maintain their reputation as America’s first, foremost, and finest in the field. At SkyChefs, a career means more than just a job; it offers opportunities for growth, leadership, and meaningful impact within a fast-paced, team-driven environment.

The Food Quality Assurance Supervisor role at SkyChefs is a pivotal position based in Des Plaines, USA. This on-site role carries a salary range of $59,796.82 to $74,746.03, reflecting the importance and responsibility of the position. The supervisor is entrusted with ensuring that all food products meet regulatory requirements, including FDA, USDA, and customer specifications, alongside company quality standards. This role involves overseeing the implementation, monitoring, inspection, verification, and training of rigorous food safety and quality management systems within the Customer Service Center (CSC). The supervisor is responsible for maintaining and executing food safety preventive control programs such as Policies, Standard Operating Procedures (SOPs), Hazard Analysis Critical Control Point (HACCP) plans, prerequisite food safety programs, traceability and recall processes, allergen programs, and maintaining comprehensive records.

The Food Quality Assurance Supervisor regularly monitors the effectiveness of food safety programs, conducts routine tests, provides essential food safety training, and supports inspection and audit readiness. The role requires meticulous documentation, data input into food safety and quality management systems, and updating food safety manuals to ensure compliance and continuous improvement. Moreover, this position fosters collaboration with internal stakeholders by assisting leadership with food safety investigations, corrective actions, and reporting requirements. Candidates will thrive in this role if they demonstrate strong analytical and leadership capabilities, excellent communication and organizational skills, and the ability to inspire and lead teams toward achieving operational goals. Knowledge of Good Manufacturing Practices (GMP), FDA, USDA regulations, and HACCP, coupled with proficiency in technology and Microsoft Office programs, is crucial for this role. SkyChefs values collaborative leadership and diversity, offering a supportive work environment where people are respected, coached, and empowered to excel.