Food Quality Assurance Supervisor

Berwyn, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $59,797.00 - $74,746.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Life insurance

Disability insurance

Employee Discounts

Job Description

SkyChefs has been setting the standard in aviation culinary and airline services since 1942. As a leading provider of catering and related services to major airlines and retailers, the company operates 43 sites across the United States, delivering millions of meals annually. With a deep commitment to culinary excellence, operational innovation, and unmatched customer service, SkyChefs has earned a reputation for reliability and quality at every step from kitchen prep to the runway. The company thrives on building a collaborative team environment where employees have opportunities for professional growth, leadership development, and meaningful impact in a fast-paced industry. Offering a competitive salary range between $59,796.82 and $74,746.03, SkyChefs invites talented professionals to join its dynamic workforce in Des Plaines, USA.

The Food Quality Assurance Supervisor role at SkyChefs is pivotal in maintaining the highest standards of food safety and quality across the facility. This on-site supervisory position is responsible for implementing, monitoring, inspecting, and verifying food safety and quality control systems within the Customer Service Center. The supervisor ensures all products comply with FDA, USDA, customer, and corporate standards by overseeing critical control points, preventative control programs, and regulatory documentation. Key tasks include food safety training, recordkeeping, audit preparation, and leading investigations to resolve safety issues. The role demands leadership skills to foster effective teamwork, communicate standards clearly, and support corrective actions to safeguard product integrity. A successful supervisor will have expertise in HACCP plans, preventive controls, GMP, and relevant food safety legislation. Strong organizational capabilities and experience with both manual and digital management systems are essential. The role offers not only the chance to contribute to operational excellence but also to develop professionally within a respected industry leader known for its commitment to quality and innovation.

Job Requirements

Bachelor’s degree in food science, food microbiology, chemistry, biology, engineering or relevant field preferred
Certification as Preventive Controls Qualified Individual (PCQI) and knowledge of HACCP highly preferred
One to three years of experience in food safety required
Proven analytical and leadership skills required
Strong interpersonal and communication skills required
Ability to lead and develop teams to achieve goals and budgets
Working knowledge of Good Manufacturing Practice (GMP), FDA, USDA and HACCP regulations required
Excellent verbal, written and organizational skills required
Collaborative leadership style required
Proficiency in computer skills including technology (scanners, tablets etc.) and Microsoft Office programs and cloud-based systems required

Job Qualifications

Bachelor’s degree in Food Science, Food Microbiology, Chemistry, Biology, engineering or related fields preferred
Certified Preventive Controls Qualified Individual (PCQI) and HACCP knowledge highly preferred
One to three years of experience in food safety
Proven analytical and leadership skills
Strong interpersonal and communication skills
Ability to develop and lead others to achieve results and budget
Working knowledge of GMP, FDA, USDA and HACCP regulations
Excellent verbal, written and organizational skills
Collaborative leader with coaching ability
Proficient computer skills including technology and Microsoft Office and cloud-based systems

Job Duties

Ensure compliance with FDA, USDA, customer specifications and other regulatory and corporate food safety standards
Monitor and verify the effectiveness of food safety programs and recordkeeping
Oversee food safety CCPs, oPRPs, and PRPs, and conduct routine tests as defined by food safety and quality program
Provide food safety training and ensure its effectiveness
Maintain and verify food safety monitoring records
Support inspection/audit readiness and manage external food safety, quality, and sanitation inspections/audits
Assist department leadership in food safety investigations and report findings
Conduct periodic quality checks and document processes for improvements
Foster effective working relationships with internal stakeholders
Support leadership in implementing corrective actions and provide reports to management
Document and input data into the food safety and quality management system
Insert monthly data in the company web-based portal
Update food safety manuals and maintain relevant documents