Food Quality Assurance Supervisor

SkyChefs, established in 1942, is a pioneering leader in the aviation culinary industry, renowned for delivering exceptional meals and service experiences to some of the nation’s leading airlines and retailers. Operating across 43 sites throughout the United States, SkyChefs has built a reputation grounded in operational excellence, culinary expertise, and continuous innovation. This company is committed to setting the highest standards in aviation culinary services, airline service management, last-mile logistics, and retail commerce. At SkyChefs, the culture is centered on teamwork, quality, reliability, and delivering outstanding service at every altitude. Their workforce represents the heart of their success, and the company prides itself on offering careers that go beyond mere employment to provide opportunities for growth, leadership, and making a significant impact in a fast-paced, team-oriented environment. Joining SkyChefs means becoming part of America’s premier aviation culinary service provider, where employees are encouraged to take their careers to new heights.

The role of Food Quality Assurance Supervisor is a vital position within SkyChefs’ Customer Service Center (CSC) located onsite in Des Plaines, USA. The salary range for this position is $59,796.82 to $74,746.03, reflecting the importance of ensuring the highest standards of food safety and quality within the company’s operational environment. This role entails overseeing critical food safety and quality management systems, such as the Hazard Analysis and Critical Control Points (HACCP) Plan, Prerequisite Food Safety Programs, and Preventive Control Programs, in adherence to FDA, USDA, and customer-specific regulations. The Food Quality Assurance Supervisor is responsible for inspecting, monitoring, verifying, and training staff in these food safety protocols to maintain compliance and operational excellence.

Key responsibilities include maintaining and verifying food safety monitoring records, ensuring audit readiness, supporting food safety investigations, conducting routine tests related to quality control, and fostering strong working relationships with internal stakeholders. This role also entails updating food safety manuals and entering critical data into company systems, including monthly reporting through web-based portals. Strong leadership qualities are essential, as the supervisor will not only manage processes but also provide training to others, support leadership in corrective actions, and contribute to continuous improvement initiatives. This position demands a collaborative leader who inspires and coaches their team while respecting all individuals. The Food Quality Assurance Supervisor at SkyChefs must leverage analytical skills and a deep understanding of food safety regulations, including GMP, FDA, USDA guidelines, and HACCP protocols.