Job Overview
Employment Type
Full-time
Benefits
Team member discount
Early Earn Wage Access
401K contribution and company match
Financial Wellness Program
Personal time off
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Pet Insurance Discount
Daycare discount
Event tickets discount
Job Description
The Fresh Market is a distinguished specialty grocery retailer committed to making everyday eating extraordinary for its guests. Known for its warm, welcoming atmosphere and high-quality products, The Fresh Market prides itself on delivering a memorable shopping experience paired with exceptional, personalized service. The company emphasizes creating a positive and inclusive environment not only for customers but also for its team members, fostering teamwork, celebrating shared successes, and supporting personal and professional growth within the organization. Established as a leader in fresh food retail, The Fresh Market offers an array of premium products ranging from fresh produce and meats to bakery items and prepackaged meal solutions, all crafted to meet the highest standards of quality and freshness.
Joining The Fresh Market team brings numerous benefits including a substantial team member discount of up to 40%, financial perks such as early earned wage access allowing employees to obtain up to 50% of their earned wages on demand per pay period (maximum $500), a 401k retirement plan with company matching, and a comprehensive financial wellness program. Additional benefits include personal time off with options to purchase extra days, full medical, dental, vision, disability, and life insurance coverage for individuals and their families, as well as discounts on pet insurance, daycare services, event tickets, and many other valuable offerings.
About the Role: As the Production Manager at The Fresh Market, you will play a pivotal leadership role in driving the operational standards and team management within the Production department. This is a fast-paced, early morning role typically requiring availability from 3 a.m. to 11 a.m., where you will lead a team responsible for ensuring that premium products and complete meal solutions meet the company's high-quality standards. Reporting directly to the Store Operations Manager, you will cultivate a culture of leadership, hospitality, excellence, and teamwork.
Your responsibilities will encompass directing and managing all functions of the Production department, ensuring timely and efficient production of key items supporting multiple departments including Deli-CMS, Meat-Seafood, Bakery, and Produce. You will oversee proper receiving and stocking of goods, ensuring strict rotation standards and product quality to minimize shrink and damage. Leading by example, you will provide hands-on coaching and training through The Fresh Market Academy, both in-person and online, to equip team members with the necessary skills to deliver excellent guest service while maintaining high safety and quality control standards.
This leadership role demands strong motivation and engagement skills to foster a high-performing, guest-focused team environment. You will create and manage schedules aligning production activities with guest shopping hours, ensuring an exceptional shopping experience. Your commitment to compliance with safety protocols and food safety regulations will be essential to uphold The Fresh Market’s reputation for quality and trust.
The ideal candidate will have at least one year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business. Strong leadership capabilities, excellent communication, and problem-solving skills are critical to your success in this role, along with proficiency with POS systems, scheduling tools, and Microsoft Office. A food safety certification or the willingness to obtain one after hire is also required. Preferred qualifications include an associate’s degree in business or retail management, experience in grocery or fresh food retail sectors, knowledge of inventory management and financial reporting, and bilingual abilities are considered a plus.
This role is perfectly suited for a passionate leader who thrives in fast-paced environments, values teamwork, and strives for operational excellence with the goal of delivering an outstanding customer experience each day.
Joining The Fresh Market team brings numerous benefits including a substantial team member discount of up to 40%, financial perks such as early earned wage access allowing employees to obtain up to 50% of their earned wages on demand per pay period (maximum $500), a 401k retirement plan with company matching, and a comprehensive financial wellness program. Additional benefits include personal time off with options to purchase extra days, full medical, dental, vision, disability, and life insurance coverage for individuals and their families, as well as discounts on pet insurance, daycare services, event tickets, and many other valuable offerings.
About the Role: As the Production Manager at The Fresh Market, you will play a pivotal leadership role in driving the operational standards and team management within the Production department. This is a fast-paced, early morning role typically requiring availability from 3 a.m. to 11 a.m., where you will lead a team responsible for ensuring that premium products and complete meal solutions meet the company's high-quality standards. Reporting directly to the Store Operations Manager, you will cultivate a culture of leadership, hospitality, excellence, and teamwork.
Your responsibilities will encompass directing and managing all functions of the Production department, ensuring timely and efficient production of key items supporting multiple departments including Deli-CMS, Meat-Seafood, Bakery, and Produce. You will oversee proper receiving and stocking of goods, ensuring strict rotation standards and product quality to minimize shrink and damage. Leading by example, you will provide hands-on coaching and training through The Fresh Market Academy, both in-person and online, to equip team members with the necessary skills to deliver excellent guest service while maintaining high safety and quality control standards.
This leadership role demands strong motivation and engagement skills to foster a high-performing, guest-focused team environment. You will create and manage schedules aligning production activities with guest shopping hours, ensuring an exceptional shopping experience. Your commitment to compliance with safety protocols and food safety regulations will be essential to uphold The Fresh Market’s reputation for quality and trust.
The ideal candidate will have at least one year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business. Strong leadership capabilities, excellent communication, and problem-solving skills are critical to your success in this role, along with proficiency with POS systems, scheduling tools, and Microsoft Office. A food safety certification or the willingness to obtain one after hire is also required. Preferred qualifications include an associate’s degree in business or retail management, experience in grocery or fresh food retail sectors, knowledge of inventory management and financial reporting, and bilingual abilities are considered a plus.
This role is perfectly suited for a passionate leader who thrives in fast-paced environments, values teamwork, and strives for operational excellence with the goal of delivering an outstanding customer experience each day.
Job Requirements
- Must be 21 years of age or older
- one plus years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business
- food safety certification or ability to obtain post-hire
- basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite
- strong leadership skills with the ability to motivate and develop high-performing teams
- excellent communication, problem-solving, and conflict resolution skills
Job Qualifications
- One plus years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business
- strong leadership skills with the ability to motivate and develop high-performing teams
- proven ability to deliver an exceptional guest experience while achieving performance goals
- excellent communication, problem-solving, and conflict resolution skills
- basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite
- food safety certification, or ability to obtain post-hire
- must be 21 years of age or older
- associate’s degree in business, retail management, or related field or equivalent experience
- experience in grocery, fresh food retail, hospitality, or high-volume specialty retail environment
- knowledge of inventory management systems and financial reporting
- bilingual skills a plus
Job Duties
- Direct, manage, and assist all functions of the Production department and demonstrate excellence for your team and guests
- managing the production for key items to support Deli-CMS, Meat-Seafood, Bakery, and Produce departments
- properly receiving/stocking goods that follow rotation standards when replenishing product levels
- manage product to reduce shrink/damage
- direct teams to handle, cut, and prepare a variety of the department's meat, cheeses, bread, prepacked produce, and convenient meal solutions in the early morning while maintaining quality product levels as indicated within TFM standards
- provide team members through The Fresh Market Academy, including on-the-job and online training, to provide excellent guest service safely and securely while maintaining efficiency and minimizing product loss
- led, engage, motivate, and manage team members to provide excellent guest service
- provide coaching for team members to further their development and increase retention
- create and manage team schedules, aligning production to support guest shopping hours to ensure guests receive a first-class experience
- ensure department adherence to all safety requirements and protocols, including food safety per TFM policies and per law
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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