Job Overview
Employment Type
Full-time
Part-time
Benefits
flexible schedule
team environment
Employee Discounts
Training and development opportunities
Opportunities for advancement
supportive management
dynamic work environment
Job Description
FastTrax Entertainment is a lively entertainment venue located in Fort Myers, FL, offering a dynamic and engaging atmosphere for guests of all ages. Known for its unique blend of duckpin bowling, arcade games, dining, and private event spaces, FastTrax provides an all-in-one destination for fun, socializing, and dining. The establishment prides itself on delivering excellent guest experiences through attentive service, quality food and beverages, and a well-coordinated team effort between various departments. The Food & Beverage department, specifically the kitchen team, is integral to maintaining this high standard of customer satisfaction.
The Expo (Food Expeditor) position at FastTrax Entertainment is a pivotal role within the Food & Beverage department, responsible for acting as the essential communication conduit between the kitchen staff and the front-of-house teams. Reporting to the Kitchen Manager or Lead Cook, this role is available on a part-time or full-time basis. The Expo ensures that every food order is accurately assembled, complies with company standards, and is delivered efficiently, keeping the flow of service smooth and timely.
In this role, the Expo manages the kitchen pass-through and the service window where completed food orders are organized for delivery. They coordinate the timing of multiple food orders so all components of a ticket are ready simultaneously, ensuring guests receive complete and correctly assembled meals. Attention to detail is critical as the Expo reviews every order for proper portion size, presentation, temperature, and compliance with special dietary requests or modifications.
The Expo must communicate effectively with cooks, food runners, servers, bartenders, and management to maintain an efficient workflow, especially during high-volume service periods including special events, private parties, and facility buyouts. This role demands multitasking skills, calmness under pressure, and professionalism, as well as the ability to prioritize and manage multiple orders simultaneously.
Additional responsibilities include assisting with garnishing, plating, or packaging when necessary, maintaining a clean and organized expo station, ensuring all necessary supplies are stocked, and upholding all food safety and workplace cleanliness standards. The Expo also helps manage communication regarding unavailable items, order changes, or delays to ensure the guest experience remains seamless and enjoyable.
FastTrax values team players who are dependable, punctual, and eager to learn about their menu and service procedures. Previous experience in a similar role such as Expo, Food Runner, Server, or Cook is preferred but not mandatory. This position requires the candidate to have the physical ability to stand and move throughout the shift, work comfortably in a fast-paced kitchen environment, and handle some lifting and physical tasks.
For those who thrive in a vibrant, fast-paced hospitality environment and take pride in ensuring each order is executed flawlessly, this role offers a rewarding opportunity to grow within a dynamic entertainment and dining venue. The Expo position at FastTrax Entertainment is essential to the dining experience, ensuring that every guest receives food that looks great, tastes excellent, and arrives promptly, thereby contributing to the overall memorable experience that FastTrax is known for.
The Expo (Food Expeditor) position at FastTrax Entertainment is a pivotal role within the Food & Beverage department, responsible for acting as the essential communication conduit between the kitchen staff and the front-of-house teams. Reporting to the Kitchen Manager or Lead Cook, this role is available on a part-time or full-time basis. The Expo ensures that every food order is accurately assembled, complies with company standards, and is delivered efficiently, keeping the flow of service smooth and timely.
In this role, the Expo manages the kitchen pass-through and the service window where completed food orders are organized for delivery. They coordinate the timing of multiple food orders so all components of a ticket are ready simultaneously, ensuring guests receive complete and correctly assembled meals. Attention to detail is critical as the Expo reviews every order for proper portion size, presentation, temperature, and compliance with special dietary requests or modifications.
The Expo must communicate effectively with cooks, food runners, servers, bartenders, and management to maintain an efficient workflow, especially during high-volume service periods including special events, private parties, and facility buyouts. This role demands multitasking skills, calmness under pressure, and professionalism, as well as the ability to prioritize and manage multiple orders simultaneously.
Additional responsibilities include assisting with garnishing, plating, or packaging when necessary, maintaining a clean and organized expo station, ensuring all necessary supplies are stocked, and upholding all food safety and workplace cleanliness standards. The Expo also helps manage communication regarding unavailable items, order changes, or delays to ensure the guest experience remains seamless and enjoyable.
FastTrax values team players who are dependable, punctual, and eager to learn about their menu and service procedures. Previous experience in a similar role such as Expo, Food Runner, Server, or Cook is preferred but not mandatory. This position requires the candidate to have the physical ability to stand and move throughout the shift, work comfortably in a fast-paced kitchen environment, and handle some lifting and physical tasks.
For those who thrive in a vibrant, fast-paced hospitality environment and take pride in ensuring each order is executed flawlessly, this role offers a rewarding opportunity to grow within a dynamic entertainment and dining venue. The Expo position at FastTrax Entertainment is essential to the dining experience, ensuring that every guest receives food that looks great, tastes excellent, and arrives promptly, thereby contributing to the overall memorable experience that FastTrax is known for.
Job Requirements
- Must be able to stand and walk for extended periods of time
- must be able to work in a fast-paced kitchen environment
- must be able to lift, carry, push, or pull up to 30 pounds
- must be able to bend, reach, twist, and perform repetitive movements throughout the shift
- must be comfortable working around hot food, kitchen equipment, and changing temperatures
- must have flexible availability based on business needs
- evening, weekend, and holiday availability is required
- must be available to work during peak business periods, special events, group functions, and facility buyouts as scheduled
Job Qualifications
- Strong attention to detail and commitment to order accuracy
- excellent verbal communication and teamwork skills
- ability to multitask and manage multiple orders simultaneously
- strong sense of urgency and ability to work efficiently in a fast-paced environment
- ability to remain calm, organized, and professional during high-volume service
- ability to read and understand food tickets, order modifications, and special requests
- dependable, punctual, and willing to support other team members as needed
- previous experience as an Expo, Food Runner, Server, Cook, or in another restaurant position is preferred but not required
- must be willing to learn FastTrax menu items, presentation standards, and food service procedures
Job Duties
- Manage the kitchen pass-through and expo window during service
- coordinate the timing and completion of food orders to ensure all items for a ticket are ready together whenever possible
- review all outgoing orders for accuracy, portioning, presentation, temperature, and overall quality
- verify that orders include the correct sides, sauces, garnishes, modifications, and special requests
- communicate clearly and professionally with cooks, food runners, servers, bartenders, and managers
- organize and prioritize tickets during high-volume periods to maintain an efficient flow of orders
- monitor ticket times and communicate delays or issues to the appropriate team members
- ensure food runners and servers receive the correct orders and understand where each order should be delivered
- assist with basic garnishing, plating, finishing, and packaging of food orders when needed
- pay close attention to allergy notifications, dietary requests, and special order modifications
- maintain a clean, organized, and sanitary expo station and service window throughout the shift
- keep necessary supplies, including utensils, condiments, sauces, takeout materials, and service items, properly stocked
- assist with communication between the kitchen and front-of-house teams regarding unavailable items, order changes, delays, or guest requests
- support special events, parties, group functions, and facility buyouts by helping coordinate high-volume food service
- assist with opening, closing, cleaning, and restocking responsibilities as assigned
- follow all company food safety, sanitation, cleanliness, and workplace safety standards
- perform additional duties as assigned by the Kitchen Manager, Lead Cook, or management team
Job Criteria
Experience
No experience required
Job Location
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