Job Overview
Benefits
Competitive wages
Complimentary Meals
associate discounts
weekly pay
Uniform assistance
Job Description
MotorCity Casino Hotel is a premier entertainment and hospitality destination located in the heart of Detroit. As one of the leading casino hotels in the region, MotorCity combines thrilling gaming experiences with exceptional dining, lodging, and live entertainment. The hotel is known for its dynamic atmosphere, commitment to outstanding customer service, and strong community involvement, making it a top choice for visitors and locals alike. The establishment takes pride in fostering a welcoming environment not only for its guests but also for its team members, encouraging growth, teamwork, and respect throughout all levels of the organization.
The position available is that of a Barista/Cashier, an essential role within the food and beverage operations of MotorCity Casino Hotel. This role involves providing superior customer service by greeting guests warmly, answering their questions with a friendly demeanor, and offering recommendations that enhance the guest experience. As a Barista/Cashier, you will be responsible for preparing and serving a variety of specialty beverages, including coffee and espresso-based drinks, all crafted according to established recipes and quality standards to ensure consistency and satisfaction for every customer. Accurate handling of cash and credit card transactions is critical in this role, requiring attention to detail and honesty.
This role demands excellent communication skills and the ability to remain calm and efficient in a high-volume, fast-paced setting. You will collaborate closely with fellow team members to maintain a positive work environment and ensure smooth service flow. Additionally, keeping the cashier station and surrounding service areas clean and organized is vital to maintaining the professional appearance and operational efficiency of the service areas.
MotorCity Casino Hotel offers competitive wages and benefits such as complimentary meals during shifts, associate discounts, weekly pay, and uniform assistance. The company also emphasizes community service and is actively involved in philanthropic initiatives through its Helping Hands committee. This is a fantastic opportunity for individuals passionate about customer service and hospitality, who enjoy working in a dynamic environment and contributing to a greater community cause. Flexible scheduling including nights, weekends, and holidays is required, making this position suitable for those who thrive in varied shifts and active roles in the hospitality industry.
The position available is that of a Barista/Cashier, an essential role within the food and beverage operations of MotorCity Casino Hotel. This role involves providing superior customer service by greeting guests warmly, answering their questions with a friendly demeanor, and offering recommendations that enhance the guest experience. As a Barista/Cashier, you will be responsible for preparing and serving a variety of specialty beverages, including coffee and espresso-based drinks, all crafted according to established recipes and quality standards to ensure consistency and satisfaction for every customer. Accurate handling of cash and credit card transactions is critical in this role, requiring attention to detail and honesty.
This role demands excellent communication skills and the ability to remain calm and efficient in a high-volume, fast-paced setting. You will collaborate closely with fellow team members to maintain a positive work environment and ensure smooth service flow. Additionally, keeping the cashier station and surrounding service areas clean and organized is vital to maintaining the professional appearance and operational efficiency of the service areas.
MotorCity Casino Hotel offers competitive wages and benefits such as complimentary meals during shifts, associate discounts, weekly pay, and uniform assistance. The company also emphasizes community service and is actively involved in philanthropic initiatives through its Helping Hands committee. This is a fantastic opportunity for individuals passionate about customer service and hospitality, who enjoy working in a dynamic environment and contributing to a greater community cause. Flexible scheduling including nights, weekends, and holidays is required, making this position suitable for those who thrive in varied shifts and active roles in the hospitality industry.
Job Requirements
- High school diploma or equivalent
- Previous cashier, retail, or food service experience preferred
- Basic math skills
- Strong communication and interpersonal skills
- Ability to remain calm and friendly in a high-volume, fast-paced environment
- Must be able to work flexible shifts including nights, weekends, and holidays
- Ability to stand for long periods of time
Job Qualifications
- High school diploma or equivalent
- Previous cashier, retail, or food service experience preferred
- Basic math skills
- Strong communication and interpersonal skills
- Ability to remain calm and friendly in a high-volume, fast-paced environment
Job Duties
- Provide outstanding customer service by greeting guests, answering questions, and making recommendations
- Prepare and serve a variety of specialty beverages including coffee and espresso-based beverages, following established recipes and quality standards
- Accurately process cash and credit card transactions
- Answer questions about menu items, specials, and promotions
- Work collaboratively with team members to maintain an efficient and positive work environment
- Maintain cleanliness and organization of the cashier station and surrounding service areas
Job Criteria
Experience
No experience required
Job Location
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