Food, Beverage & Outlet Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.10
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
flexible scheduling

Job Description

Mohegan Pennsylvania is a premier casino resort offering a dynamic and exciting working environment in the hospitality and gaming industry. As a prominent player in Pennsylvania's casino market, Mohegan Pennsylvania is dedicated to providing exceptional guest experiences through its diverse range of entertainment, dining, and gaming options. The establishment thrives on a culture of excellence, innovation, and team collaboration, ensuring that both guests and employees benefit from a supportive and engaging atmosphere. The company emphasizes career growth and development, promising endless possibilities for employees who are motivated to succeed and grow within the hospitality sector.

The Food and Beverage Supervisor role at Mohegan Pennsylvania is integral to maintaining high-quality service standards across all casino food and beverage outlets. This position involves overseeing daily operations, managing personnel, and upholding the policies and procedures set forth by the casino. As a key member of the management team, the supervisor is responsible for ensuring that service and quality benchmarks are consistently met, thereby enhancing the overall guest experience. The role demands a hands-on approach to leadership, including direct supervision of front-of-house activities such as hiring, training, scheduling, and service management.

Additionally, the Food and Beverage Supervisor plays a critical role in fostering a positive and productive work environment by cultivating strong interpersonal relationships and promoting teamwork within the department. The individual is expected to demonstrate excellent organizational and managerial capabilities, balancing the need for operational efficiency with the delivery of superior guest service. Flexibility in work hours and the ability to work various shifts is crucial to support the 24/7 operational nature of the casino environment. Starting compensation for this role is $17.10 per hour, reflecting Mohegan Pennsylvania's commitment to competitive wages within the hospitality industry.

This position is perfect for candidates with prior supervisory experience in food and beverage settings, especially those familiar with the high-volume, fast-paced environment typical of casino floors. The successful candidate will also have experience in labor scheduling and possess strong communication skills to effectively lead the team and coordinate with other departments. This is an excellent opportunity for individuals looking to advance their careers in food and beverage management while being part of a vibrant casino resort community. If you have a passion for service excellence and team leadership, Mohegan Pennsylvania invites you to join their team and take advantage of the many career possibilities that lie ahead.

Job Requirements

  • Previous supervisory experience in food and beverage preferred
  • two years alcohol and food server, bartender or butler experience in a high volume casino floor environment
  • labor scheduling aptitude and experience
  • strong organizational skills
  • strong managerial skills
  • strong communication skills
  • ability to work various shifts and flexible hours

Job Qualifications

  • Previous supervisory experience in food and beverage preferred
  • two years alcohol and food server, bartender or butler experience in a high volume casino floor environment
  • labor scheduling aptitude and experience
  • strong organizational skills
  • strong managerial skills
  • strong communication skills

Job Duties

  • Monitors casino food and beverage outlets and administers policies and procedures
  • responsible for daily activities of food and beverage department personnel
  • sets and maintains service and quality standards
  • ensures full training of food and beverage team members
  • oversees front of house operations including hiring, training, scheduling, supervising, food and beverage quality, service standards and product development
  • performs special services as required
  • recommends performance and termination decisions
  • promotes superior guest service

Job Criteria

Experience

Mid Level (3-7 years)


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