Food and Beverage/Lounge Manager

Space Needle LLC and Center Art LLC/Chihuly Garden and Glass operate some of Seattle's most iconic food and beverage venues, including Tip Top Pies, walk-up wine bars, Loupe Lounge, The Bar at Chihuly Garden and Glass, and various event spaces. These establishments not only serve as culinary landmarks but also play a pivotal role in delivering exceptional guest experiences that reflect the heritage and innovation synonymous with the Space Needle brand. As a leading destination for both locals and tourists, the organization prides itself on maintaining high standards, fostering a welcoming environment, and supporting the local community's vibrant culture.

The Food and Beverage Manager role is a full-time, hourly position, offering a competitive salary range of $35 to $42 per hour depending on experience. This position is essential for overseeing all aspects of the food and beverage operations across multiple venues within the Space Needle and Chihuly Garden and Glass areas. The manager is responsible for maximizing revenue potential while ensuring cost-efficient operations and maintaining outstanding guest satisfaction that exceeds expectations at every touchpoint.

In this leadership role, the manager collaborates closely with various teams, including culinary, service, and events departments, to uphold brand promises and organizational goals. They are charged with maintaining quality assurance standards for service and products, managing staffing levels, and promoting a safe and healthy work environment for all team members. The manager also applies a deep knowledge of cost controls, labor laws, union contracts, and Fair Labor Practices to effectively lead and develop their teams. This role demands a professional who exhibits integrity, discretion, humility, accountability, and teamwork in their daily interactions and management style.

The manager's duties are broad and impactful, covering operations management of restaurants and lounges, coordination with event teams to meet company standards at events, and continuous quality improvement through addressing guest feedback. Their involvement extends to enforcing OSHA and WISHA safety standards, handling labor contracts comprehensively, and maintaining a flexible work schedule that includes work during peak events, nights, weekends, and holidays. This position is critical in ensuring that every operational aspect runs smoothly and aligns with the organization's vision for growth and excellence.

Candidates for this role must bring at least five years of experience managing high-volume food and beverage operations, particularly with financial accountability in food, beverage, and service areas. They should possess significant wine and mixology expertise, uphold exceptional communication skills, and demonstrate proficiency with computer software such as Microsoft Word, Excel, Guest Bridge, and Micros systems. Leadership qualities are paramount, including the ability to motivate, teach, and manage a diverse team professionally and effectively. Physical requirements include the ability to stand and walk for extended periods and lift up to 40 pounds with or without accommodation.

The organization offers a comprehensive benefits package to support its team members’ well-being, including medical, dental, vision, life, and long-term disability insurance with optional supplemental coverages. Additional benefits include a flexible spending account for self and dependents, a 401k plan with employer matching contributions, paid personal and vacation days, tuition reimbursement, family leave, employee discounts, charitable contribution matching, and parking or transit subsidies. These benefits reflect the company’s commitment to investing in its employees and fostering a supportive workplace.

Working at Space Needle LLC means joining a culturally diverse, inclusive team that values each member's unique contributions and promotes fairness and equality in all hiring and employment practices. The company strictly adheres to equal opportunity employment laws and strives to provide an environment where all employees can thrive and grow their careers in the hospitality industry.