Food & Beverage Supervisor

Marcus Hotels & Resorts is a distinguished division of The Marcus Corporation, boasting a rich legacy of over 60 years of excellence in hotel and resort operations as well as service quality. Known for embodying the motto "People Pleasing People," Marcus Hotels & Resorts dedicates itself to creating extraordinary experiences for both guests and associates. With a current portfolio of 16 unique and stylish properties across the United States, the company focuses on growth and enhancing its reputation for distinguished hospitality. Each hotel and resort under the Marcus banner stands out for its distinct character, offering guests a memorable stay marked by impeccable service and attention to detail.

Among its esteemed properties is Saint Kate - The Arts Hotel, which exemplifies the company’s commitment to unique guest experiences and operational excellence. The establishment values inclusivity and equal employment opportunities, fostering a workplace culture where every associate is empowered to contribute meaningfully. The role of Food & Beverage Supervisor at this vibrant location is vital in maintaining the high standards synonymous with Marcus Hotels & Resorts.

The Food & Beverage Supervisor position is designed for professionals who have comprehensive experience in dining room roles including server, server assistant, host, and food runner. This role primarily emphasizes overseeing breakfast and brunch services at The Studio restaurant, ensuring that each guest is greeted warmly and served efficiently. The supervisor will take on a leadership role during the manager's absence, providing training support, monitoring service quality, and maintaining operational profitability.

This dynamic position requires the incumbent to be proactive in problem-solving, managing staff performance, enforcing cleanliness and sanitation standards, and fostering a professional dining environment. The supervisor will play an essential role in special event coordination within the restaurant and in executing sales promotions as well as employee incentive programs. Daily responsibilities also include utilizing the POS system to manage transactions, track revenue, and prepare detailed shift reports to aid in continuous service improvement.

The supervisor must also stay informed about industry trends and competitive dynamics to keep the outlet vibrant and successful. Labor cost control and inventory management are critical aspects of the role, as is supporting overall hotel policies and service standards. Strong interpersonal skills, a positive attitude toward customer interaction, and the ability to lead and motivate a team are foundational to success in this role.

Offering a competitive hourly wage of $22.00 to $24.00, this position also provides numerous benefits such as medical, dental, and vision insurance, company-paid life insurance, employee assistance programs, and a 401(k) plan with employer match. Additionally, associates receive generous hotel room discounts at Marcus properties, plus discounts on dining, spa, golf, and ski amenities. Paid time off, holidays, and opportunities for career advancement round out a comprehensive employment package designed to attract and retain talented hospitality professionals.

In summary, the Food & Beverage Supervisor at Saint Kate - The Arts Hotel is a pivotal team member responsible for delivering excellence in breakfast and brunch service while upholding Marcus Hotels & Resorts’ legacy of exceptional guest-focused hospitality. This role offers a rewarding career path for experienced hospitality professionals seeking to contribute to a forward-looking, guest-centered environment within a respected and growing hotel group.